"Business Systems Analyst 2, ERP, Digital Technology Solutions, Hybrid"

Job Overview

Serve as systems liaison between the education, research, and administrative functions of the university and Business Enterprise Systems and Technologies (BEST) to help business units achieve their desired business goals. This business systems analyst role (BSA) serves as the technical liaison for the Student Financials module of our PeopleSoft Campus Solutions application and primarily supports the Office of the Bursar, along with other financial business areas, like as Student Health Insurance Office, Tax Compliance Office and UC Human Resources.

Essential Functions

• Collaborate with business partners and support one or more moderately complex business processes to align technology solutions with business strategies.
• Establish and maintain liaison relationship with business partners and BEST to provide effective technical solutions.
• Conduct data gathering and analysis to understand business strategy requirements.
• Assess client needs utilizing a structured requirement process to assist in identifying business priorities. Investigate and troubleshoot client and user issues, identify technical needs, and make recommendations for resolution.
• Develop, write, and communicate business requirements and functional specifications for the implementation of business solutions.
• Assist in documenting current business processes and models and business case development.
• Review modules for quality assurance and adhere to standards and procedures.
• Develop user test cases, validate test results during testing, and execute test cases.
• Investigate and troubleshoot client and user issues and escalate as appropriate.
• Troubleshoot existing information systems to identify errors or deficiencies and develop solutions.
• Perform on-going routine application maintenance tasks.
• Provide support for the analysis of client satisfaction data and support efforts to ensure IT solutions meet client needs.
• Document functions and changes to new or modified modules and test activities/results.
• Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

Bachelor's degree in Computer Science, Information Systems, Business or a related field.
Six (6) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Experience

Two (2) years of relevant technical or business work experience.

Additional Qualifications Considered

• Demonstrated technical expertise and strong financial data acumen.
• Prior experience in information technology or related technical roles.
• Advanced query development and data analysis skills.
• Experience supporting financial or financial aid business processes.
• Professional experience in higher education administrative environments is ideal.
• Prior professional experience with PeopleSoft Campus Solutions is ideal.

Physical Requirements/Work Environment

Office environment/no specific unusual physical or environmental demands.

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits Link) Highlights include:

Comprehensive Tuition Remission
UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans
As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.

Real Work-Life Balance
UC prioritizes work-life balance with a generous time-off policy, including:
Vacation and sick time
11 paid holidays and additional end-of-year paid time off (Winter Season Days)
6 weeks of paid parental leave for new parents

Additional Benefits Include:

• Competitive salary based on experience
• Comprehensive health coverage (medical, dental, vision, prescription)
• Flexible spending accounts & wellness programs
• Professional development & mentorship opportunities

To learn more about why UC is a great place to work, please visit our careers page at https://www.uc.edu/careers.html

Important: To apply you must create a profile and submit a complete job application through the UC applicant portal. We are unable to consider “easy apply” applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at jobs@uc.edu.

Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.

REQ: 100492