"Casual Staff - Dental Clinical Informatics Trainer/Analyst"

Position Summary

Yeshiva University announces its proposed new DDS program and is hiring new faculty and staff to support the school. The curriculum will integrate Digital Dentistry techniques to be taught by today's dental thought leaders and master clinicians. The school plans to provide a unique 36-month dental education program through an innovative 'Block' style curriculum, which will ensure in-depth learning and understanding. Please join this new and innovative proposed DDS program. The Yeshiva University College of Dental Medicine is seeking a Clinical Informatics Trainer/Analyst (Dentrix Ascend Superuser) to serve as the primary superuser and subject matter expert for the dental school's EHR system. This role is responsible for system implementation, optimization, user training, reporting, and ongoing support across all clinical operations. The Trainer/Analyst will collaborate with faculty, staff, IT, and vendors to ensure Dentrix Ascend is fully leveraged to support efficient workflows, accurate data management, compliance, and high-quality patient care.

Position Responsibilities

System Support & Optimization

• Serve as the primary superuser for Dentrix Ascend, ensuring optimal utilization across school clinics
• Demonstrated superuser-level experience in an EHR environment, with strong proficiency in documentation, scheduling, and reporting tools
• Proven ability to design and deliver engaging training sessions, both in-person and virtually
• Provide direct support to faculty, staff, and students for troubleshooting, workflow efficiency, and effective EHR use
• Identify, design, and implement workflow and process improvements to enhance clinical efficiency
• Test, validate, and implement new features, upgrades, and system integrations
• Collaborate with IT and vendors on data transfer, HL7 integrations, and maintenance tasks

Training & Education

• Develop and deliver training programs for new hires, existing staff, and students, including onboarding, go-live, and refresher sessions
• Create and maintain comprehensive training materials, documentation, and workflow guides
• Clearly communicate technical concepts to end-users with varying levels of experience

Reporting & Data Management

• Create, customize, and manage dashboards, KPI reports, and quality metrics
• Support data extraction, import, and validation for compliance and internal reporting
• Provide EHR documentation and data for institutional, state, and federal audits

System Administration

• Manage user accounts, access privileges, and configuration settings within Dentrix Ascend
• Ensure data security, compliance, and confidentiality of patient and institutional records
• Troubleshoot user and technical issues, escalating as necessary to IT or vendors

Collaboration & Culture

• Partner with clinical leadership to align EHR workflows with accreditation standards and institutional goals
• Promote a culture of collaboration, inclusivity, and continuous improvement

Experience & Education Background

• Bachelor's Degree in Healthcare Information Technology, Informatics, or related field
• Minimum five (5) years of hands-on experience as a Dentrix Ascend (or Dentrix Enterprise) superuser in a clinical or academic healthcare setting
• Strong understanding of clinical workflows in dental or healthcare environments
• Proficiency with data reporting, dashboard development, and quality metrics
• Skilled in Microsoft Office and SharePoint
• Strong communication, training, and problem-solving skills
• Ability to deliver professional-level customer service and end-user support
• Commitment to confidentiality, professionalism, and compliance standards

Skills & Competencies

• Demonstrated Expertise in Dentrix Ascend functionality, optimization, and administration
• Ability to analyze and redesign workflows to improve efficiency and outcomes
• Strong public speaking and presentation skills for training and user education
• Technical aptitude in healthcare IT systems, reporting tools, and integrations
• Proven ability to collaborate across diverse teams and support an inclusive environment

Salary Range

$70.00 - $75.00 per hour

Casual positions offer flexible hours, with no more than 19 hours per week

Application Instructions

To apply, visit https://careers.pageuppeople.com/876/cw/en-us/job/498507/casual-staff-dental-clinical-informatics-traineranalyst