Clinic Administrative Assistant

Job Details

Posting Number: S15204P

Working Title: Clinic Administrative Assistant

Department: UHC-Gynecology Clinic

Posting Type: External

Employment Type: Employee

Benefits Eligibility: Benefits Eligible

Full/Part time: Full Time

Additional Schedule Information: Monday – Friday 8 am – 5 pm

Advertised Salary: $39,900

Posting Date: 05/26/2026

Proposed Starting Date: 06/15/2026

Location of Vacancy: Athens Area

Position Summary

The Clinic Administrative Assistant reports to the Clinic Manager and is primarily responsible for providing administrative support for clinical operations while ensuring exceptional customer service. Additionally, this position supports clinic functions through administrative tasks that enhance workflow efficiency, maintain accurate records, and support overall service delivery.

Minimum Qualifications

High school diploma or equivalent

Preferred Qualifications

• Some college or successful completion of an appropriate training course.
• Related clinical experience in patient care.

Duties/Responsibilities

Scheduling (30%): Schedules appointments accurately and appropriately with appropriate clinician and within appropriate timeframe. Communicates appropriate information to patients regarding their visit. Verifies eligibility and requests completion of patient questionnaire at the time of scheduling. Works in collaboration with clinic staff monitoring appointment schedules to ensure appropriate assignment and flow of patients. Refers to complex or special needs to nurse or manager.

Patient Check In (30%): Receives patients and others who are present in the clinic in a timely and courteous manner. Answers general questions, provides directions, and refers patients appropriately. Monitors reception area for patients in distress or for long wait times and acts to resolve. Verifies Annual Patient Agreement is completed.

Front Desk (30%): Provides effective telephone coverage for incoming calls to the clinic. Answers telephone, responds to questions and requests, and takes accurate messages for others in the clinic. Forwards information, messages, or caller to the appropriate individual. Interact with callers and staff in a helpful and courteous way. Maintains strict confidentiality of all patient and staff personal and medical information.

Administrative Duties (10%): Provides clerical and secretarial support for the clinic functions. Obtain records or additional information when needed. Maintains logs, files, forms, and other records of the clinic. Directs requests for release of records to RHI department.