Clinical Applications Trainer 4 HX - Clinical Informatics - FT - day

Position Summary

CLIN APPL TRAINER 4 HX

Required Qualifications

• Three years of related clinical experience in a acute care or ambulatory setting
• Proficiency in Microsoft Office suite
• Must demonstrate customer service skills appropriate to the job
• Independent problem-solving skills and the ability to multi-task in a fast paced environment
• In-depth understanding of Epic functionality and workflows
• Familiarity with Epic modules such as COPE, Ambulatory, OpTime, Anesthesia, Stork, Cupid, Healthy Planet, ASAP, ClinDoc, Kaleidoscope, and others
• Experience with voice-assisted documentation tools
• Experience with data driven tools
• Excellent presentation and communication skills, both in one-to-one and group settings
• Excellent organizational skills and attention to detail
• Demonstrated experience organizing, developing and delivering application training for all levels of staff including physicians
• Certification in Epic or willing to obtain certification within first year of hire date
• Bachelor's Degree in Healthcare, Computer Science or related field, or equivalent combination of education and experience
• At least three (3) years of Epic training and support
• An understanding of AI in the healthcare setting
• Ability to work flexible hours, including evenings, nights, weekends and holidays
• Ability to establish and maintain effective working relationships across the Health System
• Ability to apply logical troubleshooting and analysis techniques for the purpose of problem resolution
• Ability to adapt to and train providers on organization-specific workflows

Preferred Qualifications

• Knowledge of University and medical center organizations, policies, procedures and forms