"Clinical Care Team Manager"

Join Brandeis University as our Clinical Care Team Manager. Support Student Wellness | Lead with Compassion | Make a Lasting Impact.

Brandeis University is seeking a dedicated and experienced Clinical Care Team Manager to serve as a critical leader in our student support infrastructure. This role offers an exciting opportunity to make a profound difference in the lives of students navigating academic, personal, and mental health challenges.

About the Role: As the Clinical Care Team Manager, you will be the primary point of contact for students of concern, leading the coordination of care for over 650 undergraduate and graduate students annually. You will serve as the Co-Chair of the Undergraduate Care Team, a key support to the Graduate Care Team, and an advisor and collaborator across campus in navigating complex student situations.

In this dynamic, high-impact role, you will:

• Lead triage and response efforts for incoming student care reports
• Provide clinical assessments, hospital outreach, and crisis intervention
• Maintain and improve systems that ensure student wellbeing and continuity of care
• Communicate regularly with students, families, faculty, and staff to coordinate support
• Advise on best practices for handling critical incidents and returning students to campus
• Contribute to institutional efforts around wellness and crisis response

What We Are Looking For: We’re seeking a compassionate, collaborative professional with: A Master’s degree in Social Work (or closely related field), 3–5 years of experience in student support, counseling, or crisis management, A background in handling mental health concerns in fast-paced, high-stress environments, The ability to lead with empathy, manage sensitive situations, and guide others through challenging circumstances, 1–3 years of supervisory experience is strongly preferred.

Why Brandeis? At Brandeis, we care deeply about our students—and those who care for them. As a community rooted in social justice and academic excellence, we offer a supportive and mission-driven environment where your expertise will be valued and your work will matter. This role is part of a highly collaborative team within the Division of Student Affairs, where you’ll have the resources and relationships to truly support student success.

Additional Details: Serves as a member of the university's Administrator-on-Call rotation, Office-based position with standard physical demands, Reports to the Dean of Students, LICSW licensed in the State of MA. Hospital patient evaluation experience ideal.

Apply today and help Brandeis foster a campus where every student can thrive—academically, emotionally, and personally.

About Brandeis University: As a medium-sized private research university with global reach, we are dedicated to first-rate undergraduate education while making groundbreaking discoveries. Four major academic units with 3,600 undergraduates and 2,050 graduate students comprise the University: the College of Arts and Sciences, the Heller School for Social Policy and Management, the International Business School, and the Rabb School of Continuing Studies. In 1985, Brandeis was elected to membership in the prestigious Association of American Universities (AAU), which represents the 62 leading research universities in the United States and Canada. Brandeis has been ranked among the top 35 national universities by U.S. News & World Report every year since the rankings’ inception. Our 235-acre campus is located in the suburbs of Boston, a global hub for higher education and innovation. Our faculty are leaders in their fields, as passionate about teaching and mentorship as they are about pushing the boundaries of knowledge. Our students are motivated, compassionate, curious and open to exploring new and challenging experiences. Brandeis was founded in 1948 as a nonsectarian university under the sponsorship of the American Jewish community to embody its highest ethical and cultural values and to express its gratitude to the United States through the traditional Jewish commitment to education. By being a nonsectarian university that welcomes students, teachers and staff of every nationality, religion and orientation, Brandeis renews the American heritage of cultural diversity, equal access to opportunity and freedom of expression.