"Communications Officer"

Communications Officer

Job ID: 292762

Location: Statesboro, Georgia

Full/Part Time: Full Time

Regular/Temporary: Regular

Department Information: Office of Public Safety

Job Summary

Monitor all radio traffic and transmit all information to Public Safety personnel in field. Manage all incoming and outgoing communications. Maintain operating functions of communications center, including entering information into records management system.

This position has been identified by Federal Law (Jeanne Clery Act) as a Campus Security Authority (CSA), with significant student and campus responsibilities. CSA 's are obligated to report crimes reported to them which occurred on campus, in public areas bordering campus and in certain non-campus buildings owned or controlled (leased) by the University.

Responsibilities

• Provides directory assistance to callers after normal business hours
• Assists students, faculty, staff and visitors with general information and campus event locations
• Follows all safety and other risk management policies in performance of work
• Maintains and clean equipment and work areas
• Ensures confidentiality of information obtained from GCIC/NCIC
• Maintains logs and all certifications required by state law with reference to GCIC operations
• Operates Georgia Crime Information Center (GCIC) computer to check for stolen property, criminal history, driver's license information and vehicle information
• Enters all stolen property and wanted persons into GCIC system
• Monitors radio traffic and transmit necessary information
• Monitors 24-hour receiver of all fire and intrusion alarms on campus
• Monitors emergency callboxes throughout campus and campus-wide surveillance system
• Dispatches housing, emergency and maintenance calls after regular business hours

Required Qualifications

Educational Requirements: High School Diploma or equivalent

Other Required Qualifications: Must successfully complete a 40-hour training program within the first six (6) months of employment to obtain a certification as a Communications Officers through the Georgia Peace Officer Standards and Training Council (POST)

Required Experience: One (1) or more years of general office work experience

Preferred Qualifications

Preferred Experience: One (1) or more years of work experience as a dispatcher

Proposed Salary

$18.12 - $22.21 per hour

This is a non-exempt position paid on a biweekly basis.

Required Documents to Attach

• Resume
• Cover Letter
• Three (3) Professional References

Knowledge, Skills, & Abilities

ABILITIES:

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
• Ability to learn and operate Georgia Crime Information Center computer
• Ability to make quick decisions under stress and handle crisis situations via the telephone
• Ability to multi-task and prioritize calls and requests based on policy and nature of incident

KNOWLEDGE:

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
• Understanding of emergency operating procedures

SKILLS:

• Effective communication (verbal and written), organizational and human relations skills

Apply Before Date

Open Until Filled

Application review may begin as early as December 9, 2025.

Contact Information: For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu.