"Conferences & Events Program Manager (Onsite)"

Job Summary

Conferences & Events has an immediate opening for a Conference & Events Program Manager. This position will report to the Director of Conferences and Events. The Conference & Events Program Manager is responsible for event reservation scheduling, event planning and logistics, event setup and teardown, audio visual, bar service, coordination of services with other university departments and on-site event management. Working some nights and weekends is required.

Responsibilities

• Customer Service
  • Respond to inquiries from the website, phone calls and other online event services
  • Provide venue tours to potential clients
• Manage Events at UM-Flint
  • Computerized scheduling of events, pre-event planning, pricing, on-site event management, setup/takedown
  • Prepare rental agreements
  • Collect, process and track payments for external events
  • Prepare event diagrams for clients and event staff
  • Effectively communicate and enforce university policies
  • Inspect building facilities and equipment, process work orders and follow up
  • Provide problem resolution and customer service with facility users
  • Coordinate services with other departments and vendors, including Safety, Facilities, IT, NBC Administration and others
  • Complete accurate and thorough facilities reports
  • Serve on a variety of campus and community committees as needed
  • On-site event management required on some evenings and weekends
  • Supervise bar service events
  • Make recommendations on policies and pricing
  • Functionally supervise Event Staff, Evening Supervisor, Office Assistant, Bartender positions
• Bar Service
  • Create bar service agreements
  • Collect, process and track payments for bar service
  • Make recommendations on bar service policies and pricing
• Audio/Visual
  • Determine the Audio/Visual needs for events
  • Knowledgeable of equipment setup, operation of equipment during the event and equipment teardown after the event
• Other Duties as assigned

Required Qualifications

• Associate's degree or equivalent combination of relevant education and/or experience
• One or more years of experience in event planning
• Essential Job Functions
  • Must be able to lift equipment weighing up to 50 pounds for various event needs with or without reasonable accommodations