"Events Coordinator"

As part of the Ross Central Events team, you will work with the Ross Event Managers to provide operational and logistical event planning support to the Ross community. You will provide exceptional customer service to faculty, staff, students, and visitors of Ross. You will report to the Director of School Events, with oversight and coordination of assignments from the Senior Event Manager.

This role is hybrid with on-site expectations in Ann Arbor, MI at least 3 days per week.

Events Administration

• Maintain event budgets, track expenses, submit invoices for payment.
• Create event materials including name tags, name tents, signage.
• Maintain guest lists, create and distribute email announcements.
• Respond to inquiries by email and phone from within the school, campus community and general public and redirect.
• Maintain procedure information and shared resource materials for events.
• Create templates and tools to help plan basic events as a shared resource for all event planners.
• Maintain the Ross events planner (REP) website.
• Assist with speaker research and contracts.
• Schedule appointments and assemble necessary meeting materials.
• Handle purchase card expense reports and travel arrangements for the team as needed.

Events Coordination

• Assist event managers with planning operational and logistical aspects of events including obtaining quotes, facility and layout recommendations and vendor coordination.
• Provide support for events both virtual and in-person.
• Special projects as needed.

Required Qualifications

• Associate's degree or equivalent combination of education and experience
• Customer service experience
• Experience working with a diverse group of people
• Demonstrated ability to exercise direction with oversight provided by Senior Event Manager

Knowledge, Skills, Abilities and Behaviors

• Assistance in event planning processes, including logistics, budgeting, vendor communication
• Familiarity with purchasing and payment procedures
• Understanding of basic expense reconciliation and budget tracking principles
• Proficiency with tools for communication and event promotion (e.g., email distribution, content management systems, shared calendars)
• Knowledge of guest list management, invitation etiquette, and RSVP tracking

Working Conditions / Physical Requirements

This position involves regular communication with coworkers both in person and virtual. The position is primarily located in an office setting, although regular movement through campus buildings may be required as part of this role contributes to support of event planning, setup, and facilitation.