"Coordinator Hispanic Center and Center for Student Success---Part-time"

Under the direction of the Associate Director of Recruitment and Community of the Hispanic Center and Center for Student Success, this position coordinates the processing of admissions inquiries and applications for the Gateway to the Future/Puerta al Futuro (PAF) program and supports the other Hispanic Center and Center for Student Success programs, including FDU Promise/Latino Promise, HACER, and Avanza a FDU. Responsibilities include serving as a resource person for Gateway to the Future/Puerta Al Futuro admissions and supporting the Associate Director in the daily administrative operations of the office. This position participates in recruitment, marketing, and retention activities for the Gateway to the Future/Puerta Al Futuro program. Prospective students are adult learners who have transfer credits from a variety of sources. Responsibilities include detailed program explanation, organization of recruitment data, outreach in English and Spanish to current and prospective students and alumni, and provision of overall student support. Occasional travel to off-campus sites is required.

The Coordinator for the Hispanic Center and Center for Student Success reports to the Associate Director of Recruitment and Community and receives minimal general supervision concerning objectives to be achieved and characteristics of required results. The incumbent is expected to work independently and collaboratively on day-to-day tasks and special short- and long-term projects, as assigned by the Associate Director of Recruitment and Community, and assumes a leadership role in carrying out such projects. Makes decisions within established procedural guidelines.

This position is required to maintain confidentiality of proprietary and private information and a customer-service focus while carrying out job responsibilities and will conduct business in a manner that will uphold the integrity and reputation of Fairleigh Dickinson University. This position maintains a thorough working knowledge of and adheres to the policies, regulations, and procedures of the University.

Required Qualifications:

• Bachelor’s degree required; master’s degree preferred.
• Minimum of 2 years’ experience in an administrative role in a service environment, preferably in the public sector; higher education experience with adult learners a plus.
• Comprehensive bilingual Spanish-English language skills both writing and speaking required.
• Excellent interpersonal, oral and written communication skills, problem solving ability, organizational skills, and the ability to work effectively with a diverse, ever-changing spectrum of people in a multitasking environment.
• Proficient with computer software including Microsoft Office (Word, Excel, PowerPoint, Access, and Outlook) and large scale database programs.
• Strong customer service and counseling skills.
• Ability to maintain confidentiality.
• Ability to work independently, perform daily tasks, and manage routine daily administrative operations without direct supervision or substantial direction while maintaining professionalism and a high level of accuracy. Ability to complete but not originate complex projects and assignments.
• Must be self-motivated, capable of independent judgment and discretion, punctual, and able to take initiative and use creativity.
• Flexibility in dealing with a wide range of problems and maturity to function in a complex office environment.
• Willing to work nonstandard hours, as necessary, including weekends and evenings. Available to work morning, afternoon, evening, and Saturdays.
• Valid driver’s license and accessibility to transportation for travel to off-campus locations.
• Employment is contingent upon a satisfactory background check. Candidates for hire will be required to sign a waiver authorizing the background check and produce a Social Security Card.

Preferred Qualifications: (Not specified in detail)