Student Success & Support Specialist I

Under the general supervision of the Student Success and Support Services Supervisor or higher-level administrator, organize and implement programs, services, and activities associated with the Student Success and Support Program (SSSP) to enhance student success for prospective, new, and continuing students.

There is currently one full-time (40 hours/week, 12 month/year) position located at Ventura College. This recruitment is being conducted to establish a list of eligible candidates that will be used to fill district-wide, current and upcoming, non-bilingual and bilingual, temporary and regular vacancies for the duration of the list, not to exceed one year.

Where You’ll Work

Established in 1925, Ventura College was one of the first community colleges in California and currently has an enrollment of 14,500 students. Located approximately 60 miles north of Los Angeles and 30 miles south of Santa Barbara, the 112-acre campus is set in the rolling hills of Ventura - so close to the ocean that there is a clear view of the Channel Islands from several spots on campus.

More information can be found on the Ventura College website.

Who We Are

The Ventura County Community College District (VCCCD) is a public community college district serving residents throughout Ventura County. VCCCD's three colleges - Moorpark College, Oxnard College, and Ventura College - offer programs for transfer to four-year colleges and universities; career technical training; basic skills instruction; as well as community service, economic development, and continuing education for cultural growth, life enrichment, and skills improvement.

The Ventura County Community College District recognizes that a diverse community of faculty, staff and administrators promotes academic excellence and creates an inclusive educational and work environment for its employees, contractors, students, and the community it serves. With the understanding that a diverse community fosters multi-cultural awareness, promotes mutual understanding and respect, and provides role models for all students, VCCCD is committed to recruiting and employing a diverse and qualified group of administrators, faculty, and staff members who are dedicated to the success of all college students.

The Ventura County Community College District seeks candidates who are best prepared to meet the needs, interests, and goals of the diverse students it serves and assures that all employees and applicants for positions will have equal opportunity for employment regardless of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, political beliefs, age, gender, religion, transgender, sexual orientation, marital status, veteran status, and/or physical or mental disability.

Salary

Salary: $63,024.00 - $86,904.00 Annually

Representative Duties

• Organize and implement programs and activities in support of the core services provided by the Student Success and Support Program (SSSP) including registration, assessment, orientation, educational planning, and follow-up.
• Identify and contact students who have not completed the core services provided by SSSP including registration, assessment, orientation, educational planning, and follow-up, and assist them with completing such services.
• Inform students of academic and support services and deadlines associated with tutoring, supplemental workshops, counseling, financial aid, EOPS/CARE, CalWORKs, Access, Student Health Services, Admissions and Records, and other student services and refer students to appropriate services across campus; coordinate SSSP activities with other college departments.
• Interpret and explain requirements, policies, and procedures pertaining to the SSSP to students; respond to inquiries pertaining to SSSP services.
• Assist in the development of comprehensive assessment program; administer assessment tests to new and continuing students on and off site; prepare and distribute test schedules.
• Identify at-risk student populations and refer students to appropriate academic support, counseling, and student support services; work with counselors and faculty in developing and maintaining an early alert system to identify students in need of referral services.
• Provide support to probationary and dismissed students by scheduling probationary students for probation workshops and counseling appointments to develop a plan to return to good academic standing and communicating with probation students throughout their probationary period to refer them to needed services.
• Refer students to resources to assist them in declaring their program of study, transferring, and reaching their career objectives; identify and contact students who indicate "undecided" or "transfer" as their goal and provide information regarding career and transfer opportunities.
• Develop, coordinate, and conduct transition workshops and activities for prospective, new, and continuing students.
• Design, prepare, and disseminate announcements, newsletters, brochures, flyers, forms, social media posts, and other forms of communication regarding SSSP-related events, activities, programs, and initiatives to college personnel and students.
• Collect and compile data regarding retention rates, student success rates, transfer rates, student performance, student demographics, student services, program evaluation, and other information for inclusion into special and periodic reports; prepare administrative reports.
• Prepare and administer surveys to students pertaining to SSSP services.
• Troubleshoot and resolve problems and recommend solutions related to student success services.
• Support outreach activities by attending and providing information at outreach sessions at local schools and community venues.
• Maintain student files and other files and documents related to SSSP activities; enter and track data; prepare reports, correspondence, agendas, and meeting minutes.
• Perform related duties as assigned.

Minimum Qualifications

A bachelor's degree from a recognized college or university OR an associate degree from a recognized college or university AND two years of experience performing student support functions at a high school or institution of higher education.