"Coordinator of Membership and Community Engagement"

Coordinator of Membership and Community Engagement

Company:
University of Oklahoma

Job Location:

Category:
Arts and Museum Administration

Type:
Full-Time

Job Number:
260341

Organization: Okla Museum of Natural History

Job Location: Oklahoma-Norman-Norman Campus

Schedule:

Work Schedule: Monday - Friday, 8:00 am - 5:00 pm, occasional nights and weekends

Work Type: Onsite

Salary Range: Targeted Salary: $40,000 - $43,700 annually, based on experience

Benefits Provided: Yes

Required Attachments: Resume, Cover Letter

Job Description

The Coordinator of Membership and Community Engagement administers the museum's stewardship program, identifies and implements strategies to manage and grow membership, migrates members to increased levels of support, organizes member and donor events, and in partnership with the OU Foundation may assist in coordinating philanthropic initiatives, developing innovative strategies to generate increased annual gifts, sponsorships and partnerships, and developing and writing grant applications to achieve sponsorship, partnership and annual and/or strategic goals and institutional priorities.

In partnership with the OU Foundation, they are responsible for building a culture of philanthropy at the Museum and broadening and diversifying the museum's base of supporters. They will be a strategic, creative thinker, and committed to and enthusiastic about natural and cultural history and have a demonstrated ability to work collegially with the Director, Board members, OU Foundation, members, other stakeholders, and work within a team environment. The Coordinator of Membership and Community Engagement reports to the Assistant Director.

Duties included:

• Responsible for coordinating membership administration and services.
• Communicating membership information about services and accounts in person or via electronics, telephone, mail, or written correspondence to members and prospective members.
• Maintaining and updating the membership database, generating reports as needed to reflect member retention and recruitment goals.
• Processing new memberships and renewals, including the billing, collection, and processing of payments.
• Assisting in the retention and recruitment efforts to ensure membership goals are met.
• Assisting in coordinating events.
• Preparing and distributing membership communications, including newsletters and program communications, and announcements.
• Advising on ways to improve membership satisfaction. Duties included:
• Performing various duties as needed to successfully fulfill the function of the position.

Job Requirements

Required Education and Experience: Bachelor's degree, AND:

• 12 months of relevant experience

Equivalency/Substitution: Will accept 48 months of related experience in lieu of the Bachelor's degree for a total of 60 months.

Skills:

• Detail oriented for accuracy of data and information.
• Able to communicate and build rapport quickly with members and donors, students, faculty, and staff.
• Able to produce reports and complete work within deadlines.
• Able to work well with interdepartmental teams and initiatives.

Working Conditions:

• Physical: Ability to engage in repetitive motion and communicate effectively.
• Environmental: Standard office environment.

Department Preferences:

• Bachelor's degree in communications, Marketing, Business, or a related field.
• Experience in member stewardship for a museum or other membership-based organization, grant or professional writing, or community philanthropic initiatives working in a museum, nonprofit, cultural, educational, or similar public institution.
• Experience in developing effective and persuasive print and digital membership, sponsorship, and gift marketing and communication assets that articulate the mission and programs.
• Experience using resources to identify grant-making prospects and funding opportunities and demonstrated success in developing and writing grants, proposals, and applications, and in securing grants and contributed support from various constituencies, including existing and potential members, sponsors, donors, and community partners.
• Experience in networking, interpersonal, and relationship-building, and the ability to collaborate effectively and develop relationships with members, donors, prospects, and stakeholders.
• Experience with nonprofit donor management/customer relationship management software and basic nonprofit finance and accounting, including knowledge of at least one fundraising database.
• Experience with Blackbaud Altru, Microsoft Office programs, especially Teams, Office 365, and knowledge of ability platforms such as Zoom, Google Drive, Adobe Creative Suite, Constant Contact, SurveyMonkey, and others.

Supervision:

• May supervise temporary staff, students, and/or volunteers, including recruitment, mentoring, performance management, training, and coaching.

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!

Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.

Hiring contingent upon a Background Check?: Yes

Special Indications: None

Job Posting: Feb 24, 2026