"Coordinator, Retention & Special Populations"

The Coordinator, Retention & Special Populations is responsible for providing comprehensive support and guidance to low-income, first-time students to enhance their academic success, persistence, completion, and transfer. This position will require skill in developing appropriate programming using a proactive and empathetic approach and a focus on early intervention and resource connection.

• Implement retention based, co-curricular activities for low-income first-time students, including timely coordination of marketing efforts, effective processing of purchasing / finance required forms, student programming, and relevant data recording.
• Plan and implement all aspects of a Summer Institute designed for incoming low-income students customized to their unique needs based on current college student success related research.
• Identify and implement annual program goals and assessment points and coordinate the collection, analysis, and data driven recommendations of the program outcomes.
• Prepare quarterly reports on challenges and successes to inform departmental and institutional retention efforts, prioritizing areas for improvement by generating strategies to meet program objectives
• Support low income and first generation students in developing knowledge of college and community resources.
• Provide direct assistance to students with introductions to a college process/ departmental staff and follow up with students to ensure use of relevant services and campus offices.
• Develop and facilitate training for college staff and faculty on topics that will improve overall service to low income and first time students, based on information gathered from researched best practices, training, and direct experience with students.
• Maintain appropriate records of services provided.
• Assist with departmental and division programs, projects and events as needed in coordination with supervisor.
• Perform other related duties as assigned.

OVERALL PURPOSE AND RESPONSIBILITY:
The primary and most important overall responsibility of all employees is to provide service in a pleasant, helpful, and effective manner to our students and other members of the College community.

Education Required:
Bachelor's degree required in psychology, student affairs/higher education, human services or other appropriate area; Master's degree in similar areas preferred.

Experience Required:
Minimum of two years experience coordinating student activity programming. Experience programming for underrepresented or high need student populations preferred.

Skills/Abilities /Knowledge /Other Requirements

• Organized and detail oriented with a focus on customer service, program outcomes, internal motivation and utilization of strong interpersonal skills.
• Excellent oral and written communication skills
• Ability to maintain a positive attitude in a demanding work environment and meet deadlines
• Ability to maintain and control confidential information.
• Demonstrated ability to work independently in a collaborative team environment and maintain a flexible schedule.