CREAR Futuros Program Coordinator (Academic Program Coordinator)

POSITION DETAILS

Founded in 1971 in Long Island City, Queens, LaGuardia Community College is one of seven community colleges of the City University of New York (CUNY). LaGuardia offers more than sixty associate degree programs and more than fifty workforce training, ESOL, GED, and pre-college programs. In 2023, LaGuardia served approximately 24,000 students. More than one-third of LaGuardia’s degree-seeking students are born outside the United States; they come from 136 countries and speak 43 heritage languages. Sixty percent are first-generation college students.

Virtually all LaGuardia students are ethnic minorities (89 percent), 58 percent are women, 27 percent are over the age of 25. Forty-six percent of associate degree students are Hispanic. Upon graduation most students transfer to four-year colleges, typically in CUNY, to complete their baccalaureate degrees. Graduates of career programs such as Nursing, Computer Technology, and Veterinary Technology enter the workforce. LaGuardia ranked fifth among U.S. community colleges in economic mobility - moving low-income students into the middle class and beyond - in studies by Stanford University (2017) and the Brookings Institution (2020). Please visit www.laguardia.edu to learn more.

CREAR (College Readiness, Achievement, and Retention) Futuros-meaning "to create futures"-is a national, Hispanic Federation-powered peer mentorship initiative designed to promote college access, retention, academic success, leadership development, and graduation among Latinx students, while remaining open to all eligible students regardless of background. The program uses a community of care model that pairs trained peer mentors with mentees to provide academic guidance, resource navigation, leadership development, and sustained support throughout the academic year.

At LaGuardia Community College, CREAR Futuros is housed within Casa de las Américas, a student-centered cultural and academic hub advancing the educational, professional, and leadership development of Latinx, Latin American, and Caribbean students through high-impact and culturally informed programming.

The CREAR Futuros Program Coordinator is a full time professional staff member responsible for the day to day support, coordination, and implementation of the CREAR Futuros program at LaGuardia Community College. The coordinator ensures program fidelity to Hispanic Federation guidelines while advancing LaGuardia’s institutional priorities related to student engagement, persistence, leadership development, and career readiness.

The position is housed within Casa de las Américas and contributes to the administrative, operational, and programmatic infrastructure that supports Casa’s broader mission and student success initiatives.

Reporting to the Director of Casa de las Américas, the Coordinator will be responsible, but not limited to, the following:

Program Administration & Operations

• Supports daily operations of the CREAR Futuros program in alignment with Hispanic Federation program requirements and LaGuardia Community College policies.
• Maintain program records, attendance tracking, reports, and required documentation.
• Serve as primary campus liaison with Hispanic Federation and participate in required meetings, trainings, and reporting cycles.

Mentor & Mentee Engagement

• Coordinate recruitment, onboarding, and ongoing support for student mentors and mentees.
• Facilitate regular mentor mentee check ins; address student questions, concerns, and referrals to campus resources.
• Foster a welcoming community of care that promotes belonging, academic persistence, and leadership development.

Student Centered Programming

• Plan and coordinate student engagement activities, workshops, and events focused on:
• College success and retention
• Leadership development
• Career readiness and skill building
• Community building and cultural affirmation.
• Collaborate with campus partners to connect students to tutoring, financial aid guidance, career services, and experiential learning opportunities.

Training & Staff Development

• Coordinate mentor trainings, professional development sessions, staff retreats, and program planning meetings.
• Support continuous improvement through reflection, assessment, and feedback.

Collaboration & Alignment

• Work collaboratively across Student Affairs and Academic Affairs to align CREAR Futuros with LaGuardia’s institutional initiatives related to career success, equity, and student persistence.
• Promote program visibility and integration within the broader campus ecosystem.
• In collaboration with Casa de las Américas staff, the coordinator may also support Casa-wide programs, events, and initiatives that advance community engagement, cultural awareness, and student success.

QUALIFICATIONS

Bachelor's Degree required.

OTHER QUALIFICATIONS

• Experience working with first generation, Latinx, or historically underserved student populations.
• Demonstrated experience supporting traditional and non-traditional college students through mentoring, advising, or student support programs.
• Strong organizational, administrative, and interpersonal skills.
• Experience coordinating programs, events, or initiatives in higher education or nonprofit settings.

PREFERRED QUALIFICATIONS

• Master’s degree in Higher Education, Student Affairs, Education, Social Work, or related field preferred.
• Familiarity with peer mentoring models, retention initiatives, or community based student success programs.
• Bilingual (English/Spanish) preferred but not required.
• Knowledge of CUNY or community college environments.

CUNY TITLE OVERVIEW

Provides basic operational and analytical support related to a College's specialized academic program.

• Supports the directors and managers with orientation preparation, student advisement regarding program requirements, and providing basic information about financial aid and registration
• Manages office records including faculty files; prepares reports and surveys; collects and maintains statistical data on program activities
• Serves as liaison to various College offices to provide service delivery and appropriate referrals to students
• Collects and reviews syllabi to ensure compliance with standards
• Serves as resource person for students and faculty regarding program policies and procedures
• May supervise office operations and/or monitor department budget
• Performs related duties as assigned.

Job Title Name: Academic Program Coordinator