SUMMARY

Customer Service Support- counter, phone, mail, filing, data entry for IVC Student Inquiry Log spreadsheet, assist students with application process, assist with other office projects and events as assigned.

QUALIFICATIONS

Knowledge:

Demonstrated ability to communicate effectively, both verbally and in writing.
Basic organizational skills with attention to detail and accuracy.
Basic proficiency with Microsoft Office applications (Word, Excel, Outlook) or similar software.
Basic office practices, procedures, and equipment.
Customer service principles and telephone communication etiquette.
Data entry and recordkeeping practices.

Ability to:

Manage multiple tasks and meet deadlines in a structured environment.
Follow established procedures and scripts while maintaining a professional and courteous demeanor.
Communicate clearly and effectively with diverse populations.
Provide courteous and professional service via phone and electronic communication.
Accurately enter and maintain data in spreadsheets and databases.
Work independently and collaboratively in a team environment.
Maintain confidentiality of student and institutional information.
Maintain sensitivity to and understanding the diverse academic, socioeconomic, cultural, and ethnic backgrounds of students, including veterans and military families.
Report to work on a regular and consistent basis, as scheduled, to assigned job.

EDUCATION AND EXPERIENCE GUIDELINES

Preferred Qualifications:

Prior experience in customer service and data entry.

WORKING ENVIRONMENT AND PHYSICAL DEMANDS

Work is primarily performed in an office environment. Frequent interaction with students, staff, and the public. Fast-paced setting with frequent interruptions during peak enrollment periods. Ability to sit for extended periods while working at a computer workstation. Ability to use hands and fingers to operate a computer keyboard, mouse, and telephone equipment; perform repetitive hand and wrist motions. Seeing: Ability to read and interpret data on a computer screen; view written documents; and perform close vision tasks with or without reasonable accommodation. Hearing: Ability to hear and understand conversations and information communicated via telephone, headset, and in-person interactions. Speaking: Ability to communicate clearly and effectively to exchange information verbally in person, via phone, and through virtual platforms.

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Customer Service Support

South Orange County Community College District

28000 Marguerite Pkwy #3699, Mission Viejo, CA 92692, USA

SUMMARY

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Customer Service Support

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28000 Marguerite Pkwy #3699, Mission Viejo, CA 92692, USA

SUMMARY

This is a Preview Listing…

Related Jobs - August 29, 2026

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Customer Service Support

South Orange County Community College District

28000 Marguerite Pkwy #3699, Mission Viejo, CA 92692, USA

SUMMARY

This is a Preview Listing…

Related Jobs - August 29, 2026

Related Conferences

2026 AAA Annual Meeting: On the Verge

87th Annual Meeting of the Society for Applied Anthropology

AABA Annual Meeting 2027

75th Annual Highway Geology Symposium

GSA Annual Meeting 2026

AGU Fall Meeting 2026

Southeastern Section Meeting 2027

APS Division of Nuclear Physics Meeting (DNP 2026)

68th Annual Meeting of the APS Division of Plasma Physics (DPP 2026)

Joint March Meeting and April Meeting — Global Physics Summit 2027