"Cyber Security Training Coordinator"

Job Summary

The Cybersecurity Training Coordinator delivers reliable, error-free execution of GCITC's cyber/IT training programs. This role ensures seamless operations by managing calendars and facilities, setting up LMS sections and rosters, processing enrollments (including storefront/self-paced orders), preparing materials and kits, generating reports, and issuing partner confirmations. The Coordinator is the operational backbone that ensures cohorts start on time, records remain accurate, and stakeholders receive timely updates.

Responsibilities

The duties include, but are not limited to:

• Scheduling & Logistics: Maintain the master training calendar. Schedule classrooms, labs, and virtual environments. Coordinate A/V, materials, and room setup using established checklists.
• Enrollment & LMS Administration: Create LMS course sections from templates. Enroll learners/instructors; manage rosters, attendance, completions, and certificates. Run standard LMS and registration reports.
• Storefront/Self-Paced Fulfillment: Process purchases from approved storefronts or partners. Enroll learners and confirm access within SLA. Reconcile transactions with rosters for accuracy.
• Partner Communications & Documentations: Send confirmations, readiness notes, and post-event summaries. Track communications in shared folders. Maintain playbooks and standard operating templates.
• Data Quality & Reporting: Validate rosters and completion records. Compile dashboards for on-time starts, seat utilization, SLA adherence, and error rates.
• Materials & Kit Preparation: Print/assemble handouts, badges, and lab kits. Coordinate shipping and pickup as needed.
• OTHER: Perform all other duties as assigned.

Required Qualifications

Bachelor's degree from an accredited college or university in Education, Communications, or related field with one year of coordination experience.

OR

Associate's degree from an accredited college or university in Education, Communications, or related field with three years of administrative coordination, education, or training related experience.

OR

High School Diploma / GED from a recognized State or Federal accrediting organization to include relevant military training or experience with five years of experience in IT/Cyber/Military and/or experience specific to computing and operation.

Preferred Qualifications

Preferred micro-credential: Google Project Management, Microsoft Office Specialist, or LMS admin badge.

Preferred experience: Supporting K-12/CTAE logistics or outreach

Knowledge, Skills, & Abilities

KNOWLEDGE
Virtual learning environments and LMS basics.
Scheduling/readiness requirements for various audiences.
Training policies/procedures and assessment artifacts.
Basic cyber/IT literacy to interpret course titles and labs.
Media/document standards for materials and announcements.

Skills
Developing instructional packets and logistics documents.
Technical writing for confirmations and instructions.
Clear and courteous stakeholder communication.
Critical thinking, problem solving, and collaboration under delivery timelines.
Data validation and rapid issue correction.

Abilities
Produce logistical artifacts and confirmations.
Build readiness for training modules (LMS shells, rosters, etc.).
Review and update materials lists and section data for accuracy.

Shift/Salary/Benefits

Shift: Days/M-F

Pay Band: PB8

Salary Minimum: $21.83/hour

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

How To Apply

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=293677&PostingSeq=1