"Data Control Technician (2 positions available)"

Job Summary/Basic Function

The team of Data Control Technicians for the Office of Admissions is responsible for processing prospects, inquiries and applicants in the CRM system (Slate). The Data Control Technician staff will also work in the University SIS System (Banner) and track transcripts, update checklists for applicants and new students, and provide administrative support to the Office of Admissions as needed. Data Control Technicians complete status/term changes as requested by admission staff and maintain all returned mail for the Office of Admissions. This position reports to the Director of Admissions and Recruitment for the process of matriculating students from inquiry to student, managing external communications, and works alongside Recruitment Specialists regarding applicant files and updates. This position serves in a data-processing role, performing duties related to application processing and data maintenance of all new applicant files by updating and maintaining records for prospective students. This position will require high volume data entry and the on-going development and maintenance of a detailed tracking and correspondence system. Data entry staff members manage specific projects as needed.

DUTIES & RESPONSIBILITIES

• Reviews application information pertaining to prospective students in the CRM system (Slate) with accuracy and in a timely manner for an admission decision
• Assembles and mail information about the University and admissions policies and procedures to prospective students as requested.
• Assists students in completing forms as required.
• Performs routine clerical work as needed including preparing daily mail, typing forms and reports, copying and filing documents, assembling materials, etc.
• Answers the telephone; provides accurate information to callers and/or forwards calls to appropriate staff person. Greets office visitors and performs customer/public service duties as required.
• Operates a variety of equipment such as a computer, printer, copier, fax machine, telephone, etc.
• Interacts and communicates with immediate supervisor, other department supervisors and employees, coworkers, students, prospective students, parents, faculty members, alumni, and the general public.
• Represents the University and its image with the utmost of integrity, responsibility, and accountability.
• Maintains communications and relationship building with prospective students up to and through the enrollment and registration process.
• Interacts and communicates collaboratively with immediate supervisor, co-workers, other department heads and employees, faculty members, students, prospective students, parents, high school personnel, various school/community organizations, professional peers.

Minimum Qualifications

• Education: Bachelor’s degree required
• Experience with Microsoft Office; intermediate-level knowledge of Excel preferred (e.g., Pivot Tables, lookup, nested IF function); experience with Banner and Slate preferred.
• Experience with basic statistical analysis of data.
• Experience in conducting applied social/educational research and/or evaluation projects preferred.

Position Category

Staff - Bi-Weekly (Non Exempt)

Budgeted Annual Salary

$35,464

Required Documents

1. Resume
2. Cover Letter
3. Unofficial Transcripts

Company

Central State University (Central State), a public historically black land-grant university in Wilberforce, Ohio with a tradition of excellence in teaching, research, scholarship, and a commitment to innovative educational opportunities.

Company info
Website: http://www.centralstate.edu/