"Dining Facilities & Project Manager; Residential and Hospitality Services"

Dining Facilities & Project Manager; Residential and Hospitality Services

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title
Dining Facilities & Project Manager; Residential and Hospitality Services

Job Profile Title
Project Administrator

Job Description Summary
The Dining Facilities and Project Manager is a full-time position with primary responsibility for managing the physical environment of seven major dining facilities operated by Penn Dining Services. This role also supports residential project planning, implementation, and quality assurance across the University's housing and dining operations.

The Manager is responsible for conducting inspections of dining cafes for facility defects and safety concerns, overseeing all work orders related to dining facilities, and serving as the main point of contact for the residential laundry vendor. The position also manages the Quality Assurance process for laundry facilities, leads sustainability initiatives within Residential & Hospitality Services (RHS), and oversees the annual Penn Moves donation process during spring move-out.

This position is designated "essential personnel", requiring the ability to report to work when normal campus operations are suspended or during emergencies affecting on-campus residents.

Job Description

Responsibilities/Duties:

• Manage planning, implementation, and quality assurance for dining and residential facilities projects.
• Conduct inspections of dining cafes to identify and resolve facility defects, safety issues, and operational concerns.
• Oversee and manage work orders for all campus dining facilities, ensuring timely resolution.
• Serve as the main campus contact for the residential laundry vendor; oversee the laundry Quality Assurance process.
• Partner with Facilities and Real Estate Services (FRES) and external contractors to coordinate dining and laundry projects.
• Lead RHS sustainability initiatives and direct the annual Penn Moves donation program during student move-out.
• Prepare and deliver performance reports for dining facilities, ensuring data is both accurate and user-friendly.
• Assist with projects across the residential system, providing facilities support as needed.
• Represent RHS on select dining and residential projects, ensuring departmental standards and goals are met.
• Fulfill essential personnel responsibilities during campus closures or emergencies.

Qualifications

• Bachelor's degree and 3-5 years of experience in facilities-related project management or maintenance, or equivalent combination of education and experience required.
• Prior experience in a college, university, dining, or large residential complex strongly preferred.
• Proficiency with Microsoft Access, Microsoft Excel, and Business Objects preferred.
• Experience conducting facility inspections and producing professional-quality data reports strongly preferred.
• Excellent oral and written communication skills, with the ability to collaborate effectively with internal and external partners.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Ability and willingness to perform significant walking between facilities daily.

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
Residential and Hospitality Services

Pay Range
$64,500.00 - $70,000.00 Annual Rate
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered.