"Director of Academic Advising"

Director of Academic Advising

Position Purpose

The Director of Academic Advising provides strategic oversight and leadership for academic advising and student support services within the undergraduate programs. This role is responsible for managing undergraduate advising services and ensuring effective service delivery that supports student success and institutional goals. The position works collaboratively with academic and administrative leadership to align advising practices with broader academic policies and initiatives, while also leveraging technology and data to enhance operational efficiency and student engagement. Additionally, the Director plays a key role in retention and re-enrollment efforts and contributes to the ongoing development and implementation of strategies that promote academic achievement and community connection among undergraduate students.

Essential Duties Summary

• Coordinates and delivers academic services for undergraduate students;
• Provides accurate information regarding courses of instruction, resources and college policies and procedures for internal and external constituencies in a timely manner;
• Organizes recruitment efforts to re-enroll withdrawn undergraduate students, keeping the term starts at the forefront of the efforts;
• Manages the EAB Navigate platform for effective undergraduate student operations;
• Collaborates with the Dean of Student Success, Academic Deans, and Admissions to generate, maintain, and communicate schedules and registrations for graduate students;
• Other duties as assigned.

Required Qualifications

• Master's degree required.
• 5-7 years experience working in college advising, graduate student advising preferred;
• 3-5 years supervisory experience.

Preferred Qualifications

• Superior verbal and written communication skills
• Superior interpersonal skills; ability to develop collaborative relationships with campus and off-campus constituencies
• Public speaking skills, and the ability to motivate and inspire audiences
• Strong organizational skills
• Strong program management skills