"Director of Student Services"

Director of Student Services

Company: Virginia Tech

Job Location: Blacksburg, 24061

Category: Student Affairs and Services

Type: Full-Time

Job Description

The Director of Student Services plays a pivotal role in the strategic planning, implementation, and coordination of initiatives that attract, recruit, and retain an academically talented Doctor of Veterinary Medicine (DVM) student population. This position collaborates extensively with internal and external stakeholders-including academic departments, campus partners, parents, students, counselors, and school officials-to support university enrollment goals. Responsibilities include participation in student recruitment events, data reporting on recruitment and educational outcomes, and administration of bridge programs to facilitate student transitions.

Beyond recruitment, the Director is responsible for delivering comprehensive non-academic support services to DVM students. The role supports compliance efforts, student engagement and retention programming, Wraparound Care coordination, and manages initiatives such as student orientation, conflict resolution training, and the campus food pantry. The Director also ensures access to essential campus resources and acts as a liaison for alumni engagement, while actively participating in committees and maintaining adherence to institutional policies and regulations.

Additionally, the position collaborates on the development and instruction of non-medical professional competency curricula, focusing on skills such as teamwork, conflict management, communication, and financial planning. The Director models a welcoming and team-oriented environment and is recognized for providing leadership and support across a wide range of student service and professional development activities.

Required Qualifications

• Advanced degree in higher education
• Experience identifying, recruiting, and/or advocating for students
• Experience developing, conducting and evaluating onboarding processes
• Experience working with senior management and/or faculty on issues of strategic importance
• Effective communication/presentation skills and the ability to facilitate group meetings
• Experience with student conflict resolution

Preferred Qualifications

• Experience teaching in a medical/veterinary curriculum
• Ability to counsel students on the financial aid process, understand federal and state regulations and manage confidential information.
• Experience working in a higher education environment in collaboration with essential university level-student supports including the office of university scholarships and financial, Dean of Students, Ombudsman and threat assessment

Pay Band Faculty; Salary

Overtime Status Exempt: Not eligible for overtime

Appointment Type Regular

Salary Information Commensurate with experience

Hours per week 40

Review Date 1/15/2026

Additional Information

The successful candidate will be required to have a criminal conviction check.

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