Director-Talent Acquisition and Effectiveness

About Eastern Washington University: Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. As the region’s polytechnic, we are recognized for our distinctive approach to hands-on learning that leads to in-demand careers. EWU’s 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building, the SIERR building which is a hub for research, development and advancement of health sciences, and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.

Eastern Washington University has been recognized for its commitment to helping undergraduate students learn, grow and succeed by Colleges of Distinction, a nationally trusted resource guide for college-bound students. The honor recognizes Eastern as a ’24-’25 College of Distinction (CoD). Money magazine recently named EWU as one of its Best Colleges in America 2024.

Tribal Land Acknowledgement At Eastern Washington University, we are proud to recognize the land of the Spokane Tribe and other tribes that shared the land for fishing and trading. The Spokane Tribe, Coeur d’Alene Tribe, Confederated Tribes of the Colville Reservation, the Kalispel Tribe, and the Nez Perce Tribe are integral to the cultural heritage and traditional ethnological knowledge of the land.

Native American heritage is woven into the fabric of our institution, enriching our community through tribal culture, historical teachings, and tribal language, and is embraced daily by students, staff, faculty, and the Eastern Washington community.

At EWU, we are committed to reflecting on and acknowledging the historical injustices of genocide and the forced removal of tribal peoples and all our relatives. EWU recognizes and honors tribal sovereignty and government to government relationships with tribes.

From here forward, EWU will remain committed to supporting, honoring, and recognizing the Native American community and the dynamic contributions that are shared with our university.

Job Summary: We are currently seeking skilled and team-oriented applicants for the following position: Director-Talent Acquisition & Effectiveness. Under general guidance of the Vice President for People and Culture, the position will be responsible for managing the Human Resources Department’s search processes and supervising the work of the Human Resources Associates. The person will oversee the recruitment initiatives and collaborate with People and Culture directors to improve the full employee life-cycle, including onboarding, internal operations and employee experience. The incumbent will monitor productivity levels to help identify potential issues to improve efficiency. Ensures work efficiency within and across Human Resources. Responsible for cross-functional collaboration within and outside of the Human Resources Department to ensure this role helps bridge connections across people operations teams to drive operational excellence. Works in close partnership with the Vice President of People and Culture and other Human Resources directors to ensure processes and services align closely with broader human resources and labor relations strategies.

This role will be responsible for leading and coordinating various HR initiatives, ensuring they are completed on time, within budget, and to the highest quality standards. The scope of responsibilities for this position includes overseeing broad, complex and potentially sensitive issues and situations regarding end-to-end service delivery, recruiting and system management processes/functions.

EWU is committed to supporting and promoting a workforce that is welcoming to all and encourages applicants of all backgrounds to apply for this position.

The salary for this position is $104,985 (minimum) up to $122,004. Where the hired candidate will begin within this range is dependent on education, experience, and skills. In addition to salary, the university offers a comprehensive benefits package including health insurance and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 12 paid holidays per year and fringe benefits, such as tuition waiver for employees and eligible family members, discounted EWU sports tickets, full access to our campus workout facilities at a minimum fee and free transportation through STA buses. For additional information regarding insurance benefits please see our Benefits page: https://inside.ewu.edu/hr/benefits/insurance/.

Eastern Washington University provides an inclusive, equitable, and transformative learning experience, driving the pursuit of knowledge with affordable academic excellence.

Required Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field.
• Minimum of 5 years of experience in human resources or similar service.
• Demonstrated success in improving service strategies or workforce planning initiatives.
• Proven experience with process improvement methodologies and change management practices.
• Excellent analytical, organizational, and communication skills.
• Ability to manage multiple priorities and work collaboratively across diverse teams.
• Demonstrated ability to apply a responsive and flexible approach that is supportive of the needs including universal access of our students, faculty, staff and the public.

Preferred Qualifications:

• Master’s degree in Human Resources, Organizational Development, Communication, or a related field.
• Experience in higher education, government, or other large complex organizations.
• Project Management Professional (PMP) certification or equivalent training.
• Proficiency in HR systems and data analytics platforms (e.g., Banner, Workday, PeopleSoft, Tableau).

Other Skills and Abilities:

Job Duties:

Recruitment Processes:

• Lead initiatives to refine job posting, candidate screening, and onboarding procedures.
• Strategic Partnerships: Work with HR and department leaders to assess hiring needs and develop targeted recruitment plans to attract diverse and high-quality talent.
• Data Analysis: Monitor hiring metrics (e.g., time-to-fill, source effectiveness, candidate experience) and implement data-driven improvements.
• Employer Branding: Collaborate with marketing and communications to boost the visibility and attractiveness of job opportunities.

Percent of Time: 30

Workforce Planning and Organizational Design

• Trend Analysis: Support long-term workforce planning by analyzing turnover, retirement trends, and labor market dynamics.
• Staffing Alignment: Coordinate workforce analyses to ensure that staffing levels and organizational design align with budget constraints and strategic objectives.
• Decision Support Tools: Develop and implement frameworks to assist departments in making data-informed staffing decisions and managing talent pipelines.
• Change Facilitation: Engage with leadership on organizational design discussions and related change initiatives.

Percent of Time: 20

Process Improvement & Systems Optimization

• Workflow Enhancements: Identify and lead continuous improvement projects within HR services, specifically in recruitment, onboarding, and overall administrative processes.
• Process Mapping & Redesign: Document, assess, and redesign existing processes to increase efficiency and service delivery.
• Systems Collaboration: Partner with IT and HRIS teams to optimize system functionality, reporting tools, and user self-service capabilities.
• Operational Excellence: Drive initiatives that ensure HR processes are compliant, standardized, and user-friendly.

Percent of Time: 25

Project Leadership & Stakeholder Engagement

• Project Management: Lead cross-functional HR projects from planning to implementation, ensuring timelines, deliverables, and budget adherence.
• Strategic Advising: Act as a strategic partner to university and HR leadership, offering guidance on change management and talent development initiatives.
• Communication: Organize and lead project meetings, facilitate stakeholder input, and maintain transparent communication on project progress and outcomes.
• Reporting & Evaluation: Regularly track project milestones and provide updates to leadership, assessing project effectiveness and areas for future improvement.

Percent of Time: 25

Conditions of Employment: This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment. All new employees must comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs. This is an Administrative Exempt position and is covered by EWU Policy 406- 01, Exempt Employment. After starting employment, employees will complete the required training.