"Duty Counsellor x 2"

Bangor University is seeking two experienced, Welsh-speaking Duty Counsellors (one full time and one part time) to join our Wellbeing & Inclusivity team within the Directorate of Student & Academic Services on a permanent basis.

The Duty Counsellor will be providing specialist psychological and emotional support to students facing a wide range of mental health, behavioural and interpersonal challenges. Based between the newly established Hub in the Main Library and our Rathbone base, you will be available to respond when students present with mental health concerns, conducting immediate assessments, managing risk, and determining the most appropriate next steps to ensure their safety and wellbeing. You will deliver confidential one-to-one counselling (with a focus on NWMS students and Welsh-medium provision), conduct clinical assessments, and work as one of the key contacts with our external counselling provider to support effective referral pathways, information sharing, and risk management. The role also involves liaison with academic schools, professional services, and external agencies to promote positive student wellbeing, alongside contributing to service development through support for workshops, campaigns, and wellbeing initiatives.

You will play a key role in monitoring and reporting on service activity, including trend analysis, to inform future planning. This is a demanding and rewarding post requiring substantial counselling experience, excellent interpersonal and data analysis skills, and the ability to work with discretion, professionalism, and empathy in a fast-paced environment.

You will need to hold an undergraduate degree (or equivalent) and a recognised professional qualification in counselling/ psychotherapy and have the eligibility for accreditation by the BACP, UKCP, BABCP or equivalent professional body.

The ability to communicate in Welsh is essential for this post.

This post is subject to a satisfactory enhanced Disclosure & Barring Service check.

This role will be located on campus at Bangor. Through our Dynamic Working framework, there will also be the option to spend some time working remotely (although remaining in the UK) to support work life balance, which will be discussed further with candidates at interview.

Applications will only be accepted via our on-line recruitment website. Please click 'Apply’ button above to be redirected to our application page. However, in cases of access issues due to disability, paper application forms are available by telephoning 01248 383865.

Informal enquiries can be made by contacting: Jack Jackson, Head of Wellbeing and Inclusivity, jack.jackson@bangor.ac.uk