"Emergency Communication Dispatcher, Public Safety"

Job Overview

Under direct supervision from the Emergency Communication Center Manager, a higher-level Emergency Communications Dispatcher, supervisor, or training officer, operate communication equipment dispatching personnel and equipment.

Essential Functions

• Operate radio, telephone and computer equipment at base station. Coordinate communication operations for Law Enforcement, Facilities Management, Fire Inspectors, Fire Alarm Technicians, Parking Services, and Student Health.
• Receive and record telephone calls; receive and transmit communication dispatching personnel and equipment to all UC campuses.
• Operate equipment and enter data/queries into the appropriate computerized system; monitor and perform all functions for RCIC/LEADS; monitor computer operations and transmit messages; monitor proprietary alarm systems, radio systems, and environmental control computer; monitor multiple screens and operate equipment simultaneously.
• Maintain radio, teletype and other required records.
• Operate with a headset or handset for radio and phone functionality
• Required to work all shifts, weekends, and holidays throughout training period. After training period, may require working rotating shifts, weekends, and holidays.
• Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

High School Diploma/GED

Required Experience

Six (6) months computer or keyboarding, and at least one year extensive telephone experience is required. Must obtain Regional Crime Information Center (RCIC) certification, APCO PST 1 certification, and Priority Dispatch IAED EMD certification by end of one year probationay period.

Additional Qualifications Considered

Telephone experience within a public safety setting

Application Information

You must indicate on your resume, materials evidence of having the experience, skills, and/or education required for this title. Please document all dates of employment, description of relevant duties, and full-time/part-time status. The complete resume will be the sole criteria used by Human Resources to determine eligibility, which will be based on the minimum qualifications. Must pass background investigation, psychological assessment, and polygraph examination.

Subjects & Weights: 100% training and experience as detailed on the resume.

Are you eligible to receive Ex-Veteran Credit? You must have a DD214 stating that you received an Honorable Discharge. In order to receive the additional credit for your military service, you must do one of the following with your DD214:
1) Attach a copy of the DD214 to your application.
2) Fax a copy to our office within 3 days after the closing date. Our fax number is 556-9652.
3) Bring a copy to our office within 3 days after the closing date. We are located at the University of Cincinnati, University Hall, 51 Goodman Dr., Suite 340

FOP represented position.
Pay Grade: 7
Starting hourly rate: $28.70
Post-Probationary rate: $30.12

Physical Requirements/Work Environment

• May require working rotating shifts, weekends and holidays.
• Sitting - Continuously
• Talking - Continuously
• Hearing, listening - Continuously

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits Link) Highlights include:

Comprehensive Tuition Remission

UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans

As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.

Real Work-Life Balance

UC prioritizes work-life balance with a generous time-off policy, including:

• Vacation and sick time
• 11 paid holidays and additional end-of-year paid time off (Winter Season Days)
• 6 weeks of paid parental leave for new parents

Additional Benefits Include:

• Comprehensive health coverage (medical, dental, vision, prescription)
• Flexible spending accounts & wellness programs
• Professional development & mentorship opportunities

To learn more about why UC is a great place to work, please visit our careers page at https://www.uc.edu/careers.html

UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. A list of acceptable documents can be seen here: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents

Important: To apply you must create a profile and submit a complete job application through the UC applicant portal. We are unable to consider “easy apply” applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact Human Resources at jobs@uc.edu.

Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.

REQ: 100466

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