"Emergency Communication Dispatcher, Public Safety"

About the Department

Are you a highly-motivated detail-oriented multi-tasker who enjoys working with a team of people? If so, you could be a perfect fit for the Emergency Communications Dispatcher for the University of Cincinnati’s Department of Public Safety. Under the direction of a higher level supervisor, you would operate communication equipment to dispatch personnel and equipment for Public Safety’s Police Division. If you have experience operating emergency communications equipment and are interested in one of the best benefits packages in the area, please read on.

As one of the largest employers in the region, the University of Cincinnati offers a generous vacation and benefits package including tuition remission for all eligible full and part-time employees, their dependents, and spouse or domestic partner. Additional professional development opportunities are available through Communiversity along with unlimited access to E-Learning courses. A variety of retirement options are offered including an opportunity to participate in a traditional pension plan as well as optional supplemental retirement plans. Very cost-effective healthcare and dental plan options are available accompanied by health savings accounts, flexible spending accounts, and employee assistance programs. Employee discounts are offered through numerous organizations including the Campus Recreation Center, University Athletics, Cincinnati Ballet, Cincinnati Zoo, Newport Aquarium, US Bank Arena, Cincinnati Bengals, and the University Bookstore. Please visit www.uc.edu/hr/benefits to discover all of the benefits offered.

Job Overview

Under direct supervision from the Emergency Communication Center Manager, a higher-level Emergency Communications Dispatcher, supervisor, or training officer, operate communication equipment dispatching personnel and equipment.

Essential Functions

• Operate radio, telephone and computer equipment at base station. Coordinate communication operations for Law Enforcement, Facilities Management, Fire Inspectors, Fire Alarm Technicians, Parking Services, and Student Health.
• Receive and record telephone calls; receive and transmit communication dispatching personnel and equipment to all UC campuses.
• Operate equipment and enter data/queries into the appropriate computerized system; monitor and perform all functions for RCIC/LEADS; monitor computer operations and transmit messages; monitor proprietary alarm systems, radio systems, and environmental control computer; monitor multiple screens and operate equipment simultaneously.
• Maintain radio, teletype and other required records.
• Operate with a headset or handset for radio and phone functionality
• Required to work all shifts, weekends, and holidays throughout training period. After training period, may require working rotating shifts, weekends, and holidays.
• Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

High School Diploma/GED

Required Experience

Six (6) months computer or keyboarding, and at least one year extensive telephone experience is required. Must obtain Regional Crime Information Center (RCIC) certification, APCO PST 1 certification, and Priority Dispatch IAED EMD certification by end of one year probationay period.

Additional Qualifications Considered

Telephone experience within a public safety setting

Physical Requirements/Work Environment

• May require working rotating shifts, weekends and holidays.
• Sitting - Continuously
• Talking - Continuously
• Hearing, listening - Continuously

FOP represented position.
Pay Grade: 7
Starting hourly rate: $28.70
Post-Probationary rate: $30.12