"Employee Relations Coordinator"

The Employee Relations Coordinator will be responsible for providing support for employee relations case management. Ensures that human resource and employee relations practices are consistent and in compliance with applicable federal, state, local laws, assisting in conducting investigations, creating and developing reports to appropriate parties. This role requires an individual with strong administrative and people skills, a high attention to detail, and a collaborative approach. The ideal candidate will have a strong understanding of HR practices, excellent communication and interpersonal skills, and the ability to work collaboratively with other HR professionals and cross-functional teams.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Assist as needed in the investigation and developing recommendations on internal claims of discrimination, harassment/hostile work environment and/or retaliation or conduct in the workplace which violates University policies/procedures, Federal, State, and Labor laws (ADA, FMLA, USERRA) or accepted manner of conduct.
• Assist in the resolution or prevention of negative workplace conflicts, grievances and disagreements by creating action plans to address problem areas where disparate treatment/impact is identified.
• Assist in the collaboration with senior level leadership to discuss investigation summary, outcomes and recommended action related to employee complaints.
• Execute the development and implementation of policies, reporting procedures, administrative guidelines and Employee Handbook.
• Review exit interviews/data, summarize findings, and discuss trends and concerns with senior level leadership.
• Enters, tracks and ensures timely record of all employee relations case management into human resources case tracking system.
• Work closely with senior level leadership to identify Workers Compensation injury causes, fill out the required paperwork, and brainstorm solutions that would prevent future accidents.
• Support in the development and presentation of employee relations policy communication to human resource business partners and Liberty leadership.
• Assist in the processing of worker’s compensation claims promptly, accurately, and enters reporting into a database of the common injuries that employees experience in the workplace.
• Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
• Work effectively as a team member, embracing and fostering LU’s mission.
• All other duties assigned.

SUPERVISORY RESPONSIBILITIES

This position is a non-supervisory role.

QUALIFICATIONS AND CREDENTIALS

Education and Experience

• Bachelor's degree in human resources or related field.
• 0-3 years of related experience
• SHRM Certified Professional (SHRM-CP) or Senior Certified Professional (SHRM-SCP) credential preferred.
• Two years of related experience in safety administration preferred.
• Excellent written and verbal communication skills required
• Proficient with Microsoft Office Suite with focus on Excel and Word
• Excellent organizational and time management skills

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

• Ability to effectively communicate both verbally and in writing to convey clear, well articulated information.
• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
• Possess public communication skills that allow professional representation of Liberty University to a variety of business, government and community customers and associates.
• Strong organizational skills.
• Computer and scheduling skills.

Problem Solving

• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.

Physical and Sensory Abilities

• Required to travel to local and campus locations.
• May be required to sit to perform deskwork or type on a keyboard.
• Regularly required to hear and speak in order to effectively communicate orally.
• Regularly required to stand, walk, and climb stairs to move about the campus.
• Handle materials, reach overhead, kneel or stoop in order to conduct business.
• Regularly lift 10 or fewer pounds.

WORKING CONDITIONS

Work Environment

The working environment in which one will typically perform the essential functions of this position is a climate-controlled setting. It is well lighted and the noise level is moderate. Working environment also includes facilitation of events outdoors occasionally.

Driving Requirements

Use of one’s personal vehicle (or LU vehicles) may be required for travel in the performance of the essential functions of this position. Proof of a valid Virginia driver’s license, an acceptable DMV record, and liability insurance is required.

Target Hire Date: 2025-09-24

Time Type: Full time

Location: Lynchburg - In Office

*The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.*