"Enrollment Assistant"

Job Summary

Reporting to the assigned campus leader, the Enrollment Assistant performs entry to mid-level clerical and administrative duties related to processing student admissions applications and related information.

Primary Duties and Responsibilities

Essential Performance Requirements: Assist students and prospective students in person, by phone, and in writing; provides instructions based on Tarrant County College (TCC) policies and procedures. Keys reports, business correspondence, applications, and other specialized forms into student information system and makes copies of completed work. Maintains knowledge of state regulations and TCC policies and procedures and applies this knowledge to the application process. Processes applications and enters data into the TCC System and processes readmission requests, updating demographic information, academic history, and academic status. Processes Community Education (CE) & Lifestyle & Community Learning (LCL) registrations. Processes documents regarding residency, meningitis shot records, course changes, tuition exemptions/waivers, Texas Success Initiative (TSI), and class reinstatements. Receives and processes incoming high school transcripts; verifies graduation status, inputs GPA; analyzes test scores to determine eligibility to be exempt from testing. Scans and retrieves documents, files records and reports, posts information to records, sorts and distributes mail, answers phones, and other duties according to the responsibilities of the assigned office.

Service Excellence: Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite. Completes all required training and professional development sessions sponsored through Tarrant County College (TCC). Supports the mission, values, goals, and principles of the College.

Supervision: Works under the general supervision of the assigned campus or district leader. Performs Other Related Tasks as Required.

Required Minimum Qualifications

High school diploma or equivalent. One (1) year's working experience related to the Essential Performance Requirements.

Preferred Qualifications

Associate's degree or 60+ college hours completed. At least one (1) year's working experience in higher education in admissions, registrar, veteran affairs, financial aid, business service, and/or student affairs. Multilingual verbal and written.

Knowledge, Skills and Abilities

Skilled in excellent customer service and interpersonal relationships. Skilled using computerized applications and enterprise systems, including word processing, spreadsheet, and presentation software. Ability to work effectively in a collaborative environment.

Physical Demands and Work Environment

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.