"Enrolment and Administration Officer"

Full time, Continuing appointment

Reference number: 167896671

About the position

As Australia’s first private, not-for-profit university, Bond University based in Robina on the Gold Coast seeks to be recognised internationally as a leading independent university, imbued with a spirit to innovate, a commitment to influence and a dedication to inspire tomorrow's professionals who share a personalised and transformational student experience.

• Be part of a dynamic, supportive and collaborative team
• Contribute to Bond’s award-winning student experience
• Develop your university sector knowledge with this diverse role

Join Australia’s top university for teaching* and enjoy staff benefits including:

• Free staff car parking
• 36.75 hour standard work week
• Access to flexible work/work from home arrangements#
• Up to 18/26 weeks of parental leave#
• Salary packaging options for FBT and Non-FBT items#
• 17.5% of base salary leave loading
• Staff wellbeing program
• Free & Confidential Employee Assistance Program available for all staff
• Study assistance for staff and dependents#
• Corporate health and finance discounts
• Onsite Medical Centre and Counselling Services
• Onsite Sports Centre including gym, fitness classes and pool# 

An exciting opportunity for an Enrolment and Administration Officer is currently available in the busy Student Business Services Department which provides professional administrative services to student and staff for activities associated with the enrolment, examination and graduation of students. 

This diverse and customer service focussed role oversees student engagement activities in the areas of front counter management at the Student Assist office and providing accurate advice and information to students, colleagues and visitors to the office. 

A job-share arrangement may be considered.

About the person

To be successful in securing this rewarding and varied role, you will have:

• Completion of relevant qualification or a combination of professional administration experience and education/training in a customer focused role as well as high level of computer literacy.
• Demonstrated experience in and a proven commitment to customer service including an ability to work professionally in a high volume, process driven administrative environment with variable workflow patterns demonstrating accuracy and attention to detail.
• Demonstrated initiative and problem-solving skills and the ability to prioritise work and meet deadlines.
• Ability to work flexibly and independently as an effective team member.
• Excellent oral and written communication skills, with the ability to liaise at all levels and with people from diverse backgrounds and cultures as well as to interpret and explain policy, regulations and guidelines.

Salary details

The salary for the position commences at $71,938.46 per annum, plus 12% superannuation.  

Additional information

Position-related enquiries can be directed to Jane Fisher, Senior Manager, Enrolment and Administration on 07 5595 3079 or jfisher@bond.edu.au

Application and submission details

For further details regarding this appointment, please reference the Position Description and Selection Criteria

Click Apply Now and Create New Account to get started. You can:

• Upload your Resume – your account will be created automatically, or
• Manually enter your details to set up your account.

Please ensure your application includes:

• A current resume
• A cover letter addressing the Selection Criteria outlined in the Position Description above

For current Bond University staff, apply directly via HR Connect, log in with staff credentials, from the Home dashboard select Careers, select the role and apply.

If you require any assistance with your application submission, please visit Applying for jobs at Bond.

Applications close: 11:59pm, Sunday 29 March 2026 

Applicants must have current work rights in Australia at the time of application. This status will be verified as part of the recruitment process.

Please note, the successful applicant will be required to produce a certified copy of their highest qualification received prior to commencement of duty.

Conditions of employment are offered under a Bond Workplace Agreement (BWA).

Bond University is an equal opportunity employer, and we encourage our students and staff to respect individuality, inclusiveness and diversity. In line with Bond University’s values, people from diverse backgrounds, women, Aboriginal and Torres Strait Islander people, people who identify as LGBTIQ+, and people with a disability are encouraged to apply for positions at the University. 

Please advise the Talent Acquisition Team if you require any reasonable accommodations to assist you at anytime during the recruitment process. 

For more information, visit Supporting diversity at Bond | Bond University | Gold Coast, Queensland, Australia

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*Australian Financial Review’s Best Universities Ranking 2024