Student Management Coordinator

• Lead and coordinate High Schools programs for University study
• Full-time, 12-month position with 17% superannuation
• Choose your lifestyle: Gold Coast, Coffs Harbour or Lismore

Be Bold. Belong. Be More.

At Southern Cross University, we do things differently, and so can you.

A career with us is more than you might expect. Yes, it’s about the heart, connectedness and community you’d hope for in a regional university. But there’s also so much more. Our game changing Southern Cross Model brings a deeper, focused learning experience and our research is deeply connected to our regions, making a difference on a global scale. This is your chance to help us build something new and meaningful for our students, our communities and your career. To drive change, make a real impact, and thrive in a place as unique as you.

You can be good anywhere. Here, you can be great.

Your opportunity

The Student Management Coordinator – Southern Cross Advance programs plays a key role in supporting the University’s Early Offer and High School programs. The position requires strong analytical and technical capability, with significant involvement in system testing, compliance activities, admissions reporting, and data analysis for key stakeholders.

Operating within a high volume, highly regulated environment, this role is expected to promote and embed a customer centric culture that consistently delivers accurate, compliant, and timely advice and outcomes. Excellent written and verbal communication skills are essential, as the role works closely with a broad range of internal stakeholders. Given that the Early Offer program represents one of the University’s largest admission pipelines, the successful candidate must be confident working with data and producing high quality reports and analytics to support decision making.

The role also provides operational support for the processing of domestic applications via the Tertiary Admissions Centres (TACs). Flexibility in availability is required during peak processing periods, particularly throughout the Early Offer and TAC cycles (December to January).

You will make an impact by:

• Leading the coordination of SCU’s Southern Cross Advance programs
• Providing operational support related to Tertiary Admission Centre application processing
• Coordination of statistical reports and data analysis across the Southern Cross Advance cohort to inform decision making

What you will bring

You’re a confident people leader who thrives in complex, service-driven environments. You enjoy supporting teams to do their best work, balancing operational demands with a strong focus on student experience, accuracy and continuous improvement.

To succeed in this role, you will also need:

• A tertiary qualification with relevant experience, or extensive administrative experience
• Demonstrated experience supervising, training and supporting staff in a high-volume environment
• Strong analytical and problem-solving skills, with the ability to interpret legislation, policy and data
• Excellent written and verbal communication skills, with a collaborative and professional approach
• The ability to manage competing priorities, meet deadlines and exercise sound judgement

It’s not essential, but we’d love it if you also bring experience working in higher education student administration or with student management systems. If you don’t have this experience but believe you’d be a great fit, we still encourage you to apply.

Why Southern Cross University

SCU is proudly a regional university, young, small and vibrant. That means you’ll find more exposure, opportunity and ownership - to grow, achieve and build a career that means more. And you’ll do it alongside passionate people and leaders who go the extra mile to help you succeed. A career with us is about more than just work. It’s about place, community and the life you want to live. With three main campuses at the Gold Coast, Coffs Harbour and the Northern Rivers region of NSW, we’re integral to all these wonderful communities. Find your place and be more in this beautiful part of the world.

Your opportunity is:

• Full-time, fixed term (12 months)
• Located at either Coffs Harbour, NSW 2450, Gold Coast, QLD 4225, or Lismore, NSW 2480.
• HEW Level 5. The base salary ranges from $83,563 – $92,857 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $108,642.

You will enjoy a range of perks designed to support your wellbeing, growth and work-life balance. For more information on our benefits and what it’s like to work at SCU, visit Why work at Southern Cross University?

Be more with Southern Cross University today

Southern Cross University values potential as much as experience. If you do not meet all the listed requirements but are excited about the role and confident you can contribute, we encourage you to apply or reach out for more information.

Name: Ms Kathrine Unwin, Manager, Admissions

Phone: 0429 003 296

Email: kathrine.unwin@scu.edu.au

Applications close 11.30pm AEDT 16 March 2026

Eligible applicants must have Australian or New Zealand citizenship, Australian permanent residency or current working rights in Australia for the entire duration of the appointment. Employer visa sponsorship is not available for this position.

Applicants must apply online and attach a CV and cover letter responding to the selection criteria within the position description. Information to support you prepare your application is available on our website.  

Southern Cross University celebrates the rich diversity of our regions and international community. We are committed to creating an inclusive workplace that welcomes and values people of all backgrounds. We encourage applications from people of all genders, ethnicities, ages, languages, sexual orientations, and people with disabilities. We are dedicated to providing reasonable adjustments to our recruitment process to ensure every candidate can fully participate. For any support through the recruitment process reach out to jobs@scu.edu.au.