"Evening Event Assistant (5 posts)"

About the role

You will support the Events, Catering and Security teams in delivering a wide range of events to a consistently high standard within the Ashmolean Museum. You will play a key role in the set-up, delivery and break-down of events, ensuring the safety of guests, staff and the museum’s collections at all times.

You will provide excellent customer service, welcoming and assisting guests in a friendly, professional and approachable manner. You will invigilate galleries during events, helping to safeguard the building and its contents, while also ensuring that visitors have an enjoyable and safe experience.

You will assist with event operations, including moving furniture and equipment, setting up event spaces, and maintaining high standards of presentation and cleanliness throughout. You will work closely with colleagues, catering partners and suppliers to ensure events run smoothly and in line with health and safety requirements.

You will also be expected to respond calmly and effectively in emergency situations, support evacuation procedures if required, and follow all relevant policies and training provided.

This is a paid as claimed, variable hours post and the hours are anticipated to be flexible in line with event requirements, including evenings, weekends and bank holidays.

About You

You will be a proactive and reliable individual with a strong commitment to delivering excellent customer service, demonstrating professionalism, approachability and attention to detail in all interactions. You will have excellent communication skills and be confident engaging with a wide range of people, including visitors, colleagues and external partners.

You will be able to work effectively both independently and as part of a team, showing initiative while also responding positively to direction and feedback. You will have good organisational and time management skills, ensuring punctuality and reliability in attending scheduled shifts and completing tasks to a high standard.

You will be comfortable undertaking physical aspects of the role, including manual handling, standing for extended periods, and moving equipment safely. You will demonstrate a calm and confident approach to problem solving, including the ability to manage challenging situations or conflict in a professional and sensitive manner.

Experience in events, hospitality or a customer-facing environment would be advantageous, and you will be willing to work flexible hours, including evenings, weekends, bank holidays and short-notice shifts as required.

What We Offer

As an employer, we genuinely care about our employees’ wellbeing and this is reflected in the range of benefits that we offer including:

• An excellent contributory pension scheme
• 38 days of annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Discounted bus travel and Season Ticket travel loans

More information is available at https://hr.admin.ox.ac.uk/staff-benefits

Diversity

Our staff and students come from all over the world, and we proudly promote a friendly and inclusive culture. Diversity is positively encouraged, through diverse groups and champions, as well as a number of family-friendly policies, such as the right to apply for flexible working and support for staff returning from periods of extended absence, for example, shared parental leave.

We are committed to ensuring that our recruitment processes are inclusive and accessible. If you require the job description or any other materials in an alternative format, or if you would like to request any adjustments to support you through the application or interview process, please contact the recruitment team at recruitment@glam.ox.ac.uk.

How to apply

You will be required to upload your CV and a supporting evidence form using the attached template as part of your online application. Your supporting evidence form should list each of the essential and desirable selection criteria, as listed in the job description, and explain how you meet each one. CVs alone will not be considered.

We aim to provide a supportive working environment and are happy to discuss training and professional development opportunities. The Chair of this recruitment panel will be Sofia Kolb, Event Operations Manager, who can be contacted with enquiries relating to the role (sofia.kolb@ashmus.ox.ac.uk). General queries about the recruitment and application process should be directed to the Recruitment team within our Human Resources department (recruitment@glam.ox.ac.uk).

Only applications received online by 12.00 midday (BST) on Monday 13 April 2026 can be considered.

Interviews are expected to take place on Monday 27 April 2026 and Tuesday 28 April 2026.

Location: Ashmolean Museum, Beaumont Street, Oxford, OX1 2PH

Salary: £25,895 per annum (pro-rata), £13.64 per hour

Pay Scale: STANDARD GRADE 1

Vacancy ID: 185622