Expense Processor

Overview

The Office of Finance & Treasury Procurement Services operations team is seeking an expense processor. Under the direction of the Manager, Procurement Operations, the Expense Processor is responsible for the timely and accurate end-to-end processing of supplier invoices including receipt, data entry and matching to purchase orders, following established business rules and in preparation for payment to suppliers.

In addition, the processor will be a key member of the invoice processing team providing excellent customer service and problem-solving skills as it relates to all invoices coming in to the University.

Responsibilities

Expense Processing

• Monitor physical and electronic mailboxes for receipt of supplier invoices
• Review invoices to ensure all required data is provided; work with campus departments and/or suppliers to correct incomplete invoices
• Input invoices into OnBase and PeopleSoft applications
• Identify matching purchase order and match individual purchase order lines to the invoice lines
• Perform research and communicate response to customers
• Escalate aged items in a timely manner

Customer Service

• Address and resolve invoice processing scenarios while remaining within the confines of compliance
• Proactively identify opportunities to improve service levels through process improvement and/or automation
• Collaborate with University departments to address specific invoicing needs to ensure invoices are paid accurately and in a timely fashion

Match Exception Processing

• Partner with the Financial Service Center, campus departments and Procurement to address match exceptions
• Investigate basic match exception requests and manage to resolution
• Escalate complex match exceptions to Senior Expense Processors for resolution

Travel & Expense Reimbursements

• Review Concur reimbursement requests to ensure basic requirements, such as receipts, are provided
• Review requested reimbursements for adherence to University Policy
• Escalate complex and non-standard requests to Senior Expense Processors
• Respond to inquiries from campus and the Financial Service Center on travel and expense reimbursement requests

Qualifications

Essential Qualifications:

• 1-3 years' experience
• Strong analytical and problem-solving skills with close attention to detail
• Experience collaborating with peers to resolve processing issues timely
• Ability to manage multiple tasks and quickly shift among competing priorities
• Proficient with Microsoft Office Tools (Excel, Word)

Preferred Qualifications:

• Bachelor's degree
• Experience in a high-volume transaction review/processing operation
• Customer service experience
• Familiarity with Peoplesoft Financial Management or other ERP suites
• Familiarity using business intelligence applications to manage, manipulate and analyze large datasets
• Experience in a Higher Education environment
• Understanding of banking processes including wire and ACH payments and foreign currency transactions

Additional Details

• Department: Procurement Services
• Category: Financial Services and Procurement
• Job Type: Full-Time
• Standard Weekly Hours: 36.25
• Eligible for Overtime: Yes
• Benefits Eligible: Yes
• Probationary Period: 90 days
• Salary Range: $54,000 to $60,000

Princeton University is an Equal Opportunity...