"Financial Aid Counselor"

Department:

Office of Financial Aid and Scholarships

Position Overview:

The Counselor is responsible for counseling and advising current and prospective students and their families on the federal, state, and institutional financial aid programs, assisting with the removal of barriers to receive educational funding. With a student centered focus, the Counselor provides information on policies, procedures, and eligibility of financial aid programs. The Counselor analyzes and processes student financial aid records including federal verification, certification of loans, awarding grants, evaluating/reviewing student files, and reconciling student accounts. The Counselor participates in orientation programs, outreach and awareness events on and off campus. The Counselor is assigned as the lead for one or more financial aid programs and performs other duties as assigned.

Why Work at UMBC?

UMBC offers competitive compensation. This role starts at $47,500 and has over 4 weeks of vacation for regular full time roles. Tuition remission is also available. What is it like to work at UMBC? Check out Glassdoor or Indeed. For 16 years in a row UMBC has been recognized as a Great College to Work For!

Telework:

A hybrid telework schedule may be available.

Responsibilities:

• Counseling students and parents in person, on the phone and at financial aid information sessions on and off campus. Contacting appropriate staff within and outside of the department/university, as required, to resolve student aid related issues.
• Reviewing, processing, and performing verification of financial aid forms and applications. Determining eligibility for federal, state, and institutional aid. Updating the financial aid system to make financial aid offers and changes to awards.
• Managing assigned financial aid related programs or tasks including maintaining policies and procedures; acting as office liaison for assigned program(s).
• Participating in on and off campus training programs to remain education and current on financial aid related changes.
• Participating in on and office campus opportunities to promote professional growth and development.

Required Minimum Qualifications:

• Bachelor's Degree

Preferred Qualifications:

• Strong interpersonal skills
• Ability to adapt to a fast-paced environment
• Customer service experience is helpful

Salary:

$47,500 -$53,500 depending on qualifications and experience.

Hours:

Full Time

Type:

Regular

FLSA Status:

Exempt

Special Instructions to Applicants:

Upload a cover letter and a resume.

Closing Date:

Open Until Filled

Benefits:

UMBC offers a rich benefits package. Regular and grant funded regular positions (Full benefits summary click here): Generous Leave which includes accruing:

• 22 Days of Annual Leave
• 15 Days of Sick Leave
• 15 Holidays
• 3 Personal Days

Tuition Remission:

• 8 credit hours per semester
• Tuition remission at UMBC for eligible dependents after two years of FT employment

Additional Benefits:

• Life and disability insurance
• Retirement plans (including the choice of joining the pension plan)
• Professional development opportunities
• Wellness opportunities
• & Much more