"Financial Aid Counselor"

Financial Aid Counselor

Reinhardt University is currently accepting applications for a Financial Aid Counselor for the Financial Aid Office.

Position Summary:

This position is responsible for counseling current and prospective students in maximizing their potential financial aid.

Minimum Education & Experience Requirements:

• Bachelor’s Degree preferred, but would consider work experience in lieu of degree
• 1-3 years of related work experience in a higher education environment
• Excel experience required
• Excellent communication, interpersonal, and organization skills

Desired Qualifications Include:

• 1-3 years’ experience in a higher education financial aid environment
• Hands-on experience with PowerFaids, Jenzabar, and COD software

Primary Responsibilities/Essential Job Functions:

The primary responsibility of a Financial Aid Counselor is to counsel and assist students and parents in optimizing their potential financial aid package. Along with counseling, the candidate is responsible for maintaining student’s aid packages, communications, and federal, state, and institutional compliance regulations.

Student Relations:

• Provide timely and effective counseling to students and their families regarding financial aid options
• Assist with the recruitment and retention of students
• Advise students of academic requirements to maintain eligibility for the different financial aid programs

Additional Responsibilities:

As appropriate, this position may be required to perform other functions associated with the day-to-day operations of the University as assigned by their supervisor. Establish and maintain contacts, processes and procedures with the appropriate departments (i.e., Business Office, Registrar, Residential Life, Athletics, Faculty and Admissions).

The Financial Aid Counselor is an integral component to the success of a student’s college career. Therefore, attendance for this position is generally required at 37.5 hours per week, during normal business hours in person, usually 8:30 a.m. – 5:00 p.m. As required by seasonal workload, this position may occasionally work overtime.

Knowledge, Skills, and Abilities:

• Excellent interpersonal and communication skills, both written and verbal, and a clear and effective customer service approach.
• Demonstrated computer proficiency, especially in the use of excel, and ability to learn new software
• Demonstrated ability to prioritize work assignments
• Knowledge of Institutional, State and Federal funds, regulations and handbooks
• Ability to work hours and events as required
• Protection of confidentiality of student’s information

Work Environment/Physical Requirements of the Job:

This position is an in person office environment. The candidate must have the ability to walk between buildings on campus, occasionally lift up to twenty pounds, and be able to work sitting down for long periods of time.

Reinhardt University is an Equal Opportunity Employer (EOE/M/V/H/V).