"Food Service Shift Lead"

Scope of Position

Nutrition Services administers quality nutritional care and food service operations for patients, staff and visitors in Wexner Medical Center facilities, campus and the communities we serve. The Department coordinates activities to enhance patient, staff and customer satisfaction. The Department is responsible for nutrition care and food service and retail food operations for patients, staff and visitors to the various locations including University Hospital, Ross Heart Hospital, Brain and Spine Hospital, James Cancer Hospital and Solove Research Institute, University Hospital East, and OSU Harding. Main campus cafes include BistrOH! and BistrOH! to go on the concourse, Bloch Cafe in CCCT, and Neuro BistrOH! in Brain and Spine Hospital. Another full service cafe, BistrOH! operates at UHE and there are BistrOH! to go locations at Eye and Ear Institute, Martha Morehouse Medical Plaza (2), Ackerman Road complex, Care Point East and Stefanie Spielman Comprehensive Breast Center.

Position Summary

Coordinates and directs daily operations in assigned areas. Under Supervision of Nutrition Services Assistant/Associate Director, is responsible for execution of service that is timely, meets service standards and coordinated with other areas for BistrOH! Cafes, Hospitality Centers, East kitchen; supervises, coordinates and participates in activities of nutrition aides, sales assistants and kitchen personnel engaged in assigned area; initiates partnerships with other departments; leads and trains service staff in patient care and retail cafes, enforces quality standards; requisitions food and food related products; manages responsibility for sanitation plan where appropriate and assists with policies and procedures development/management. Acts as frontline supervisor supporting operations and plays critical role in managing and redistributing labor to maximum efficiency each shift. Integrates functions within areas and across the department.

Minimum Education Required

Per Classified Civil Svc Specs or equivalent combination of education and experience

Required Qualifications

Per state classified civil service requirements: 600 hours training in operation of kitchen equipment (or 6 mos. exp.); 600 hours training food preparation (or 6 mos. exp.); 6 courses in supervision (or 6 mos. exp.); 6 courses in food mgmt. (or 6 mos. exp.); 1 course in budgeting (or 1 mo. exp.); 1 course in bookkeeping (or 1 mo. exp.); or equivalent. 1-3 years of management experience preferred.

Internal Number: R140470

Posted: 03-Dec-25

Type: Full-time

Categories: Food Services/Hospitality/Events, Staff/Administrative