"Future Student Advisor"

•  494672
•  Townsville
•  Professional
•  Full time
•  Closing on: Mar 9 2026

This role offers the opportunity to build a career in relationship-led engagement, where your work is centred on influence, connection and long-term impact. As a Future Student Advisor at James Cook University (JCU), you’ll be trusted to represent the University externally, build meaningful partnerships with schools and organisations, and play a visible role in shaping how future students engage with higher education.

You’ll enjoy a varied, people-facing role that combines strategic relationship management with hands-on engagement across schools, events and community settings. If you’re motivated by autonomy, enjoy working in a role where no two days are the same, and want to see the real-world outcomes of your work, this role offers both purpose and professional growth.

• Full time, continuing opportunity based at our Townsville campus.
• HEWL 6: $90,821 - $98,369 with up to 17% superannuation with UniSuper.

ABOUT THE ROLE 

 In this role, you’ll have the opportunity to own and grow a portfolio of school and external relationships, giving you genuine scope to influence future student pathways and build long-term engagement for the University. You’ll work closely with School Careers and Guidance Officers, education providers and community partners, developing trusted relationships that position JCU as a preferred study destination.

You’ll represent JCU across a wide range of settings, including school visits, careers events and public expos, gaining valuable experience in facilitation, stakeholder engagement and external representation. Alongside this, you’ll engage with prospective students and families and support enquiries, allowing you to see how strong relationships translate into real outcomes for individuals.

Success in this role comes from autonomy, variety, and the chance to build deep expertise in relationship management, influence, and outreach, making it a strong fit for someone looking to grow in engagement, partnerships, or future student recruitment.

QUALIFICATION, SKILLS & EXPERIENCE

• Degree qualification in Teaching, Marketing, Communications, Events or a related discipline and relevant experience or a combination of education/training and extensive experience.
• Demonstrated experience in customer sales with ability to rapidly acquire technical product knowledge in relation to university products and services.
• Demonstrated ability to work autonomously under broad supervision and contribute effectively as part of a team, delivering quality performance outcomes.
• Demonstrated well-developed interpersonal and communication skills with proven experience in developing and managing key stakeholder relationships
• Proven ability to engage and influence customers using persuasive oral and written presentation skills.
• Demonstrated computer literacy with proficiency in the Microsoft Suite and experience using a range of software including Content Management System, Customer Relationship Management, Marketing Automation and social media.
• Demonstrated understanding of the Australian higher Education sector (desirable).

SPECIAL CONDITIONS

This position may be required to travel within the region including overnight stays and perform after hours work on occasion.

It is a requirement of this position to hold:

• A current Working with Children Suitability Card (Blue Card);
• A current ‘C’ class Queensland Drivers Licence; and
• A current First Aid Certificate.

WHY JCU? 

JCU offers a culturally diverse working environment with opportunities for professional and personal growth. JCU prides itself on being dedicated to teaching, learning and research that is not only of high quality but also delivers practical benefits to the peoples and industries of the region and the Tropics worldwide.

• A generous superannuation scheme with up to 17% employer contributions with UniSuper
• 5 weeks of annual recreation leave
• 15 days of paid sick/carers leave per year
• Attractive options for salary packaging
• Fitness Passport
• Employee Assistance Program
• Ongoing professional development support
• Corporate discount on health insurance premiums
• Well-equipped and convenient campus facilities including medical, post office, hairdresser, childcare, gym and cafes.

HOW TO APPLY

Are you ready to make a difference? Join us at JCU, where your future meets the tropics.

Click the ‘apply’ button to be redirected to the JCU careers page and follow the below steps:

1. Complete the application form
2. Upload your current resume
3. Upload a cover letter outlining your relevant experience in relation to the key requirements of the role and how your skills and experience will ensure your success. 

Applications close on Monday, 9th March at 11:55 PM AEST.

ABOUT OUR PROCESS

At JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised.

Please visit our Information Privacy Policy to understand how your information is collected, stored, accessed and used.

James Cook University encourages people from all backgrounds who meet role requirements to apply. We value and celebrate the diversity of our community, and are committed to ensuring our community, and are committed to ensuring our learning and working environment is safe and welcoming.