"Graduate Field Coordinator"

About the College, School, or Department

The Cornell SC Johnson College of Business is comprised of the university’s three accredited business schools, each of which is recognized as among the best in higher education: the Charles H. Dyson School of Applied Economics and Management, the Samuel Curtis Johnson Graduate School of Management, and the Cornell Peter and Stephanie Nolan School of Hotel Administration. Our academic research; industry and community engagement; and undergraduate, graduate, and professional degree programs all reflect the future of business: flexible, collaborative, and cross-disciplinary. The college community includes nearly 250 research faculty, 46,000 alumni, and 3,300 undergraduate, professional, and graduate students. The SC Johnson College of Business has an unparalleled resource base from which to draw-within the college, Cornell Tech in New York City, and Cornell University broadly.

The Opportunity

The Graduate Field Administrator will assist the Director of Graduate Studies (DGS) in the administrative tasks associated with the graduate program in the field of Applied Economics and Management with a specialty in student services relations. The individual will work collaboratively with the Manager of Graduate Research Programs and the Graduate Field Funding Coordinator and will be a liaison between the graduate students, Graduate School, the Bursar’s Office, the International Services Office, and faculty by answering questions about the graduate program and the process of obtaining an MS and/or PhD degree.

The Graduate Field Coordinator responsibilities will include, but are not limited to:

• In coordination with College Registrar office, manage and ensure the security of permanent records for all MS and PhD matriculated students, including maintaining course and grade records and completing annual progress reports for both MS and PhD students.
• Oversee the completion of forms and petitions, ensuring all submissions are complete and accurate.
• Process graduate applications through web-based systems and track their status (admit, reject, withdraw, etc.).
• Review and organize all MS and PhD applications to ensure submission of required materials, providing the admissions committees with complete and accessible information for the selection process.
• Arrange travel and create itineraries for prospective PhD students and compile necessary details for reimbursement processing.
• Generate and send acceptance/rejection letters in coordination with the Director of Graduate Studies (DGS) and the Graduate School.
• Serve as the placement coordinator for graduate students on the job market.
• Assist in creating marketing materials, mailings, and tracking interactions with prospective students.
• Offer guidance to students dealing with challenging or sensitive situations, collaborating with Counseling and Psychological Services (CAPS) as necessary.
• Possess knowledge of finance, budgeting, bursar services, and payroll appointments to provide backup support when required.
• Regularly update and maintain the Applied Economics and Management MS and PhD program websites and student profile pages to ensure the information is current and accurate.
• Plan and execute events such as Orientation, Graduation, Open House, and Fall Welcome Event, along with workshops and conferences. Responsibilities include managing travel arrangements, preparing agendas and promotional materials, and conducting post-event assessments to measure success.
• Provide backup support to the Graduate Research Programs Manager, who oversees the Hotel Administration and Management fields, and to the Funding Coordinator, ensuring efficient management of funding coordination across all graduate fields. This includes tracking theses, updating the website, supporting alumni events, managing student finances, handling assistantship and admission appointments, and maintaining accurate records in Watermark.

Hours and Location

The core business hours of our office are 8:00AM-4:30PM, Monday through Friday. This position has potential to be performed in a hybrid format of 1 day per week remote, and 4 on campus at the SC Johnson College of Business. However, in order to ensure mutual success, we’d like for you to be on campus Monday through Friday during the orientation and onboarding period of at least the first 90 days in the role, after which, the hybrid format can be discussed and determined.

Success Factors

You are considered a competitive application if you demonstrate ability to:

• Independently manage the graduate student lifecycle from admission through graduation with accuracy, compliance, and strong deadline discipline.
• Guide students through requirements, policies, and academic decisions with advising, support, empathy, discretion, and problem-solving.
• Communicate proactively and diplomatically with students, faculty, and campus partners while representing the graduate field, programs, and college professionally.
• Contribute to a collaborative student services environment with strong organization, self-direction, accountability, and continuous improvement.

What We Need

• A cover letter and resume outlining your interest and how your experience and goals align with the potential for mutual success in the role are required for consideration.
  Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing.
• Passionate about working in an organization that values and promotes diversity, equity, inclusion, anti-racism, and wellbeing.
• Associates degree and 4 to 6 years of relevant experience or an equivalent combination.
• Proficient in Microsoft office suite (Word, Excel, etc.) and website updates.
• Proficient in finance and budgeting.
• Ability to work independently, and interact diplomatically under stressful conditions, and deadlines, change direction, provide sound judgement, and problem-solving skills.
• Experience with diverse student populations, and handling sensitive information.
• Must provide exceptional service in a professional and high-quality work environment.

If you have all those things, great! We have a few more things that we would prefer you to have, but it’s ok if you don’t.

• Experience with Workday, Kuali, Peoplesoft, Bursar, and Qualtrics.
• Bachelor’s Degree or Office management skills.
• Experience in graphic design, charts, graphs, tables, and surveys.
• Knowledge of higher education, academic environment, or fast paced office setting.

Rewards and Benefits

• This position is eligible for a hybrid work arrangement. Employees typically perform this role remotely 1 days per week and on-campus 4 days per week. The university reserves the right to modify, suspend, revoke or terminate the hybrid work arrangement at any time.
• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell.
• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits | Working at Cornell
• Follow this link to learn more about the Total Rewards of Working at Cornell:Total Rewards | Working at Cornell.

Visa sponsorship is not available for this position.

University Job Title: Student Services Asst V

Job Family: Student Services

Level: E

Pay Rate Type: Hourly

Pay Range: $29.45 - $31.66