"Graduate Studies - Academic Administrative Associate"

Job Details

Part-Time, Non-Exempt (20 hours per week; occasional increase up to 30 hours with prior approval) Boiling Springs, North Carolina

Gardner-Webb University invites applications for a part-time Academic Administrative Associate to serve in the Gayle Bolt Price School of Graduate Studies. This position plays an essential role in supporting graduate enrollment, admissions, and student services, contributing directly to the university’s mission of providing meaningful academic experiences and excellent student support.

Primary Responsibilities

• Manage graduate admissions processes for the College of Education and Accelerated Master’s programs, including:
  • Verifying admissions requirements and processing conditional/provisional acceptances
  • Preparing and sending decision letters
  • Communicating with applicants, faculty, and Graduate Admissions staff
• Coordinate registration and onboarding for newly admitted graduate students
• Provide exceptional customer service through timely and accurate communication
• Respond to email inquiries
• Oversee coordination of off-site facilities, including scheduling and faculty access
• Create and maintain reports for program leadership and accreditation purposes
• Support the Dean of Graduate Studies as needed
• Participate in Graduate Admissions and enrollment meetings

Required Qualifications

• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Comfort learning data systems such as Banner, Slate, and Crystal Reports
• Strong written and verbal communication skills
• Excellent organizational ability, attention to detail, and commitment to service
• Ability to manage multiple priorities and meet deadlines
• Commitment to confidentiality and professional discretion

Interested candidates should complete the application and submit a cover letter, résumé, and contact information for three professional references with their submission.

Gardner-Webb University (gardner-webb.edu) is a coeducational, residential, private, historically Baptist, Christian institution, located in Boiling Springs, North Carolina with easy access to Charlotte, Asheville, and Greenville-Spartanburg. The University offers 80+ undergraduate and graduate degree programs to approximately 3,000 students. GWU is a Carnegie-classified Doctoral/Professional University. In 2023, Gardner-Webb was home to students from 93 counties in North Carolina, 44 US states, and 43 foreign countries. GWU is a NCAA Division I institution with 22 athletic teams and 460 student-athletes.