"HU Online Program Director - Business Programs"

HU Online Program Director - Business Programs

Company: Hampton University

Job Location: Hampton

Category: Business Administration

Type: Full-Time

Email: katina.ward-james@hamptonu.edu

Position Summary:

The HU Online Program Director for Business Programs is responsible for the day-to-day operational management and academic support of online undergraduate and graduate business programs within the School of Business. This in-person role requires close collaboration with internal departments and external stakeholders to ensure high-quality program delivery, monitor performance metrics, and identify opportunities for continuous improvement and growth. The Program Director plays a key role in maintaining academic excellence and supporting student success in a dynamic online learning environment.

Duties and Responsibilities:

• Developing and implementing program goals, strategies, and initiatives aligned with the institution's mission and strategic plan.
• Overseeing curriculum design, development, and review processes, ensuring alignment with academic standards and best practices.
• Monitor program performance metrics-including enrollment, retention, and learner satisfaction-and utilize data to drive continuous improvement.
• Collaborate with the academic unit to hire, supervise, and evaluate program faculty.
• Manage enrollment for HU Online programs within the School of Business (undergraduate and graduate levels), including:
• Maintaining up-to-date records of application submissions, completed applications, and inquiries.
• Coordinating recruitment and retention strategies while promoting the program to prospective students and key stakeholders.
• Contacting students who have not registered for required courses each term, tracking reasons for non-registration, and taking appropriate action to resolve issues.
• Alerting the Department Chair or designated faculty regarding student concerns (e.g., academic progress, advisement).
• Serving as liaison among HU Online, the School of Business, and the Graduate School on academic matters.
• Oversee the academic progress of enrolled students, manage communications with both new and continuing students, and ensure timely support.
• Coordinate and audit student progress each semester, particularly as graduate students prepare for comprehensive exams and candidacy.
• Review and update graduate handbooks, forms, and related materials, securing necessary approvals.
• Collaborate with the Department Chairs and Director of Enrollment Management to ensure accurate data management and maintenance of student records and program documentation.
• Contribute to the development and implementation of mentorship and professional development initiatives.
• Assist with monitoring and completing graduation-related procedures and documentation.
• Partner with IT and instructional design teams to implement and enhance learning management systems and educational technologies.
• Respond to admissions and retention-related inquiries via phone and email.
• Representing the program at university meetings and events.
• Perform other duties as assigned.

Qualifications:

• Doctorate degree (Ph.D., D.B.A., or Ed.D.) in Business Administration or a closely related business field required.
• Minimum of three years of experience in higher education, preferably in online program administration.
• Proven expertise in enrollment management, including recruitment strategy, data analysis, and student retention initiatives for online programs.
• Ability to analyze enrollment trends and collaborate with marketing, admissions, faculty, and student support teams to drive program growth.
• Prior experience teaching business-related courses in higher education, preferably in an online or hybrid format.
• Demonstrated ability in curriculum development, instructional design, and academic program assessment.
• Proficiency in learning management systems (e.g., Canvas) and student information systems (e.g., Banner).
• Ability to lead and motivate teams, manage projects, and make strategic decisions.
• Strong skills in planning, executing, and evaluating programs to align with institutional goals.
• Knowledge of regional and programmatic accreditation standards (e.g., IACBE, SACSCOC).
• Experience in supervising faculty is strongly preferred.

To Apply:

Review of applications will begin immediately and will continue until the position is filled. Applicants should submit the following:

• Hampton University Application for Employment for faculty: https://home.hamptonu.edu/hr/wp-content/uploads/sites/75/2023/11/Faculty-App.pdf
• Cover letter
• Curriculum vitae

Applications may be submitted electronically to katina.ward-james@hamptonu.edu. Please include in the subject line: HU Online Business Program Director Application Package.

No phone calls

Hampton University is an Equal Opportunity Employer.

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