"Human Resource Generalist (M170)"

Position Summary & Description

The Office of Human Resources at Indiana University of Pennsylvania (IUP) has an exciting opportunity to become a member of our team. We are currently seeking an energetic Human Resources Generalist - MGR 170 to join the Office of Human Resources department and to support our team. The Human Resources Generalist - MGR 170 at IUP is committed to supporting the success of the department and the university community, offering excellent benefits along with an opportunity to demonstrate your skills, experience, and expertise.

The Human Resources Generalist will be responsible for a broad range of Human Resources functions, including but not limited to benefits administration, employment and talent acquisition management, employee relations, performance management, and human resources policy administration, and will assist on matters on organizational development, including orientation and onboarding, classification and environmental health and safety. This is professional analytical human resources work in the application of technical principles to work processes or programs.

This position coordinates and performs a variety of Human Resources functions as a member of the Human Resources team, including processing complex documents for conformance to policies and procedures. It coordinates Human Resources-related projects and initiatives in support of the Human Resources strategic goals. Routinely deals with highly confidential information and sensitive situations. Works with a diverse population of administrators, staff, faculty, managers, students, and the public. Responds to Human Resources inquiries and/or operational questions and concerns. This is moderately difficult and varied work in a fast-paced, service-oriented, and high-volume office. Work is performed under the general direction of the Assistant Director of Human Resources.

This role is crucial in supporting the success of the university's workforce, university programs, and services, and ensures the organization fosters and maintains a positive work environment, adheres to employment laws, and supports business objectives through effective Human Resources practices to provide extraordinary customer service in online, on-campus/in-person, and/or hybrid environments.

Employment/Talent Acquisition Management/Employee Relations

• Manage the non-instructional search process from permission to fill through hire and onboarding.
• Work with hiring managers and search committees to adhere to all policies, laws, regulations, CBA’s and procedures in the selection of candidates.
• Oversees review of all search materials (posting, job description, screening tools, interview questions, etc.) to ensure that the search process is inclusive and equitable.; reviews candidates at each step of the selection process to ensure that reasons for non-selection are not discriminatory and do not violate federal, state, or local laws or university policies.
• Recommends changes to materials as needed to ensure inclusivity and equity.
• Facilitates searches as noted above by utilizing university systems and technologies (i.e., NEOED to ensure compliance with university procedures).
• Recommends a comprehensive recruitment plan for vacant position searches.
• Educate hiring managers and search committees on employment laws as needed during the search and selection process.
• Train search committees and hiring managers on the university’s hiring processes, including job description review, posting process, interviewing requirements, and onboarding.
• Oversee and monitors search progress for active searches and follow up with hiring managers and/or search committee chairs as needed to keep searches moving in a timely fashion.
• Collaborates with other members of the Office of Human Resources to design and monitor the online applicant tracking software (NEOED).
• Recommends changes to university hiring processes as needed.
• Communicates the University’s and department’s mission, vision, processes, procedures and commitment to diversity, equity, and inclusion via the department’s web site, training and other applicable methods.
• Oversees the pre-employment testing for staff positions requiring physical or clerical skills as well as applicable police psychological pre-employment testing.
• Collaborates with other Office of Human Resources personnel to develop, review, and maintain current job descriptions for staff, administrators, managers, and non-instructional faculty members.
• Ensures all position descriptions are appropriate for the classification.
• Ensure all job specification requirements are accurate after classification has been completed.
• Assist with classification desk audits as assigned.
• Recommend salary placement for bargaining unit positions at time of offer and ensures compliance with university compensation programs per the appropriate CBA.
• Oversee the work of human resources personnel to ensure that all tasks are successfully completed and to ensure applicable support and service is effectively provided across the university for faculty, staff, students and administrators in a timely manner.
• Serve as a resource for university personnel and administrators with decisions pertaining to advertising, hiring, and the completion of search process.
• Create and present trainings and presentations to university personnel regarding compliance, applicable procedures, human resources and/or related topics.
• Ensures compliance with university compensation programs per the appropriate CBA and/or PASSHE Non-represented Employee Performance and Reward Manual.
• Provide professional support to ADHR for related employee organizational development, professional development and employee engagement as needed.
• Conducts and oversees new employee orientations as part of the overall employee onboarding and employee experience.
• Assists in the development and coordination of employee onboarding and orientations.
• Works with supervisors and HR Director and Assistant HR Director, to provide support for performance management issues as needed.
• Provide support and assist EHS Director with related initiatives as needed.

Other Assigned Duties

• Serve as a generalist in performing a variety of human resources functions to support the Office of Human Resources and University programs and services as needed.
• Refer decisions that fall outside of the scope of the position to the Assistant Director of Human Resources.
• Effectively consults with others regarding decisions that will require inter-departmental cooperation.
• Assist with departmental HRIS and related needs.
• Other related duties as assigned.

Know How/Skills Required

• Knowledge of employment laws, EEO regulations, standard HR practices and procedures.
• Proficiency in Microsoft Office including Word, Excel, PowerPoint, Outlook.
• Excellent oral, written, and interpersonal communication skills.
• Flexibility, willingness, and ability to pursue and adopt new ideas, information and technology, and process and summarize information.
• Demonstrated strong analytical and problem-solving skills.
• Maintain a high degree of confidentiality, accuracy, professionalism, and time management to successfully facilitate diverse and complex duties.
• Flexibility and a willingness to take on a variety of assignments, including working on team projects and continuously improving the delivery of successful programs and services.
• Ability to work with faculty, staff, and students of diverse cultures, racial and ethnic, and socioeconomic groups.
• Manage multiple priorities and projects.
• Strong customer service skills.
• Evidence of a commitment to diversity, equity, and inclusion.

Position Qualifications

MINIMUM:

• Bachelor’s Degree in Human Resources or a related field.
• Three (3) years of Human Resources experience or a combination of related relevant experience that provides a foundation for successful completion of job functions.

PREFERRED:

• Prior experience working within collective bargaining (union) environments.
• Prior Human Resources Generalist work experience.
• Experience with software packages such as Microsoft Office, Banner, and SAP, NEOED or other ATS.
• Strong knowledge of HR best practices, employment laws, and compliance.
• Excellent communication and interpersonal skills.
• Proficiency in HRIS systems, Google Workspace and Microsoft Office Suite.
• Ability to handle confidential information with discretion.
• Time management skills and the ability to manage multiple on-going projects.
• Effective organizational skills.
• HR Certification: PHR or SHRM-CP.

Candidates must have the communication skills and cross-cultural abilities to maximize their effectiveness with diverse groups of students, colleagues, and community members.

Candidates must communicate effectively and perform well in the interview(s).

Essential Functions

The work of this position occurs in a typical office environment. Although infrequent, periods of heavy exertion may occur. Incumbent must have the following abilities:

1. Regular, reliable and non-disruptive attendance is an essential job function, as is the ability to create and maintain collegial, professional, harmonious working relationships with others.
2. This position requires work outside normal business hours including evenings and weekends as needed to partner effective, provide prompt customer service and/or as requested by senior HR management.
3. Ability to travel to field locations and meeting/training sites by motor vehicle when required.
4. Communicate both orally and in writing to issue, receive and carry out instructions and orders effectively and to convey information to a variety of co-workers and the general public.
5. Use of variety of common office machines such as telephones, calculators, copiers, computer terminals, keyboards, auxiliary printers, and similar equipment.
6. Perform manual duties such as lifting and carrying various weight limits.
7. Duties performed may require stooping, kneeling, bending, stretching and prolonged standing.
8. Provide assistance and guidance to internal and external customers.
9. Follow oral and written instructions

Special Instructions to Applicants

A complete application will consist of a cover letter, resume, names, and email addresses of three references submitted in this online application system at Employment at IUP.

Automated reference requests will be generated when the application is submitted by the applicant.

You will receive a confirmation email when your application has been successfully submitted.

Official transcripts will be required prior to start date

Please do not fax, mail or e-mail any documentation.

All offers of employment are subject to and contingent upon confirmation of work eligibility and completion of a satisfactory background investigation which includes, but is not limited to, Act 34, Pennsylvania Criminal Record Clearance; Act 151, Child Abuse Clearance; and Act 114, Federal Bureau of Investigations (FBI) Criminal Background Checks.

IUP is an equal opportunity employer and, in compliance with federal and state laws and university policy, is committed to providing equal employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity or gender expression.