"Human Resources Generalist"

Suffolk County Community College is the largest community college in the State University of New York (SUNY) system, enrolling more than 22,000 students at its three campuses in Selden, Brentwood, and Riverhead, as well as its Culinary Arts Center in Riverhead. Established in 1959, the college offers a wide array of transfer-oriented associate degrees in various disciplines including the liberal arts and sciences; business; communications and the arts; computing and cybersecurity; and health sciences. Career-facing degrees and certificates are offered in allied health professions, automotive technology, culinary and baking, manufacturing, and many other areas.

We are currently seeking an experienced and dynamic Human Resources Generalist to join our team in the Central Office of Human Resources on the Ammerman Campus in Selden, NY. The HR Generalist supports the daily functions of the Office of Human Resources with a primary focus on one or more human resources functions, including, but not limited to: recruitment and employment, onboarding, employee benefits/administration, HRIS data management, performance management and training initiatives. This role will also cross-train in several of these functional areas and assist in the other areas as needed. This position focuses on information systems (Banner) and human capital by providing advanced technical and administrative HR support and expertise on a broad range of HR issues. This position will work closely with all members of the HR/Payroll team to support the department’s operational plan and overall mission of the college. Reporting to the Vice President for Human Resources, this position serves as the data expert working in the HR system (Banner) and delivering reports and data analysis on employment related information. As a key member of the department, this position must be customer service focused and have excellent communication, organization, project management, technical expertise, and time management skills.

This is a Unit III position covered under the Faculty Association of Suffolk County Community College collective bargaining agreement with the college.

Key responsibilities include:

• Use HR systems knowledge and experience to maintain accurate employee information.
• Create reports and work closely with IT to transform business needs into user, functional, and system requirements using the Banner HR module.
• Manage the data and integrity of the data within the college’s HRIS system (Banner) including but not limited to employee classifications data, salary tables and track all personnel and compensation changes in accordance with college policy and collective bargaining agreements.
• Serve as an HR partner to provide excellent and timely service to supervisor and manager inquiries related to employment and personnel actions.
• Generate and analyze regular HR reports (e.g., turnover, headcount, time-to-fill) and share insights with HR leadership and stakeholders.
• Maintain and manage the Applicant Tracking System to ensure accurate job postings, applicant data, recruitment workflows, and reporting capabilities.
• Work with the VPHR and departments to identify data needs and develop dashboards or reports that align with organizational goals.
• Collaborate with HR staff to support the new employee lifecycle activities, including onboarding, offboarding, and compliance.
• Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Utilize resources to find answers and provide accurate, up to date information for employee inquiries and provide a high level of customer service.
• Partner with payroll to ensure changes to employment data are reconciled.
• Coordinate and track vacant position requests and all personnel transactions for purposes of reporting and recruitment.
• Conduct exit interviews and provide HR metrics, including but not limited to time to fill, turnover, leave data, etc.
• Oversee employment files and records.
• Perform routine tasks required to execute human resource procedures, including but not limited to compensation, benefits, and performance management.
• Participate in institutional committees or task forces representing Human Resources.
• Perform other duties as assigned.

The ideal candidate will demonstrate the following skills:

• Ability to work in a fast-paced environment with changing priorities.
• Ability to work effectively in a team environment while handling multiple tasks.
• Ability to gather and analyze data and generate reports.
• Strong attention to detail.
• Ability to work independently and within a team environment.
• Strong verbal and written communication skills, time management skills, research, and organizational skills.
• Customer Service: Ability to provide a high level of customer service to faculty and staff in a professional, service-oriented, respectful manner using skills in active listening and empathy with each unique situation.
• Strong interpersonal skills and the ability to interact at all levels of the organization with diplomacy and professionalism including written and verbal communication skills. The ability to work independently with minimal direction.
• Knowledge of basic employment laws and regulations, HR policies, and HR best practices.

Minimum

• A Bachelor’s Degree in Human Resources or related field.
• A minimum of 5 years of progressively responsible experience in Human Resources. Proficiency with an HRIS system with strong analytical skills in reporting data and presenting HR metrics.

Preferred

• A Master’s degree in a related field.
• PHR or SHRM-CP certification or equivalent HR certifications.
• HR experience in higher education and Banner HRIS.
• Previous experience within a unionized environment in a complex organization.