"Human Resources Operations Assistant"

Human Resources Operations Assistant

Company: Dartmouth College

Job Location: Hanover, New Hampshire

Category: Human Resources

Type: Full-Time

Posting date: 03/05/2026

Open Until Filled: Yes

Position Number: 0061400

Hiring Range: $23.47 - $29.34

FLSA Status: Non-Exempt

Schedule: 8:00 am to 5:00pm, Monday through Friday with one hour lunch break

Location of Position: Hanover, NH 7 Lebanon Street

Remote Work Eligibility: Onsite only

Position Purpose

Ensures exceptional customer service, maintaining compliance with established standards and policies, and effectively utilizing information systems. This role emphasizes meticulous data management, problem resolutions, technological proficiency, and exceptional communication skills.

Required Qualifications - Education and Yrs Exp

Associates plus 1-2 year(s) of experience or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities

• Excellent writing and interpersonal skills with a strong customer service ethic
• Proficiency with computer applications (Microsoft Outlook, Word, PowerPoint, and Excel) and database programs
• Strong organizational skills and excellent attention to detail
• Tact, diplomacy and ability to maintain confidentiality
• Ability to communicate respectfully with a diverse community and support the Department's mission to foster inclusiveness and diversity
• Proficiency in information systems, reporting, and data management tools
• Good judgment, problem solving, and analytical skills
• Able to balance many tasks simultaneously, prioritize and work independently while keeping supervisor well-informed of progress

Preferred Qualifications

• Demonstrated successful work experience in a large and/or complex environment where collaboration and flexibility were essential
• Experience in human resources and interest in employee engagement helpful
• Program coordination experience preferred

Department Contact for Recruitment Inquiries

Liz Flynn
Phone: 603-646-3411

Description

Information Management and Compliance Reporting (40%)

• Ensure compliance with labor laws and regulations in HR practices
• Utilize and maintain multiple HR information systems (HRIS) to accurately record, track, and manage employee data
• Generate and manipulate reports from various software tools to support HR processes, compliance audits, and decision-making, ensuring data integrity and security
• Engage with third party service providers to maintain the ongoing products and services needed by the HR Operations Team
• Ensure compliance with college policies and procedures

Operational Support and Administration (25%)

• Review and support the collection of required documentation from all new employees
• Maintain and update employee records in accordance with legal and regulatory requirements
• Regularly handle and ensure confidentiality and security of sensitive HR information
• Assist in the implementation and communication of HR policies and procedures
• Cultivate collaborative, effective business relationships across campus
• Under supervision, update communications and address administrative needs such as mail distribution, office supplies ordering, and equipment readiness for HR department
• Provide project support to HR colleagues as needed
• Cross train with other team members to assure adequate coverage, accurate and consistent information and timeliness

Customer Service Excellence (25%)

• Serve as the primary point of contact representing the department to the institution and external constituencies, including faculty, staff, students, visitors and community members
• Provide relevant and accurate information in response to inquiries or promptly connect individuals to appropriate resources; Follow-up to ensure resolution
• Understand relevant Dartmouth employment policies and provide referrals to policy and specialist in policy interpretation
• Act appropriately when engaging with others and support the institution's commitment to diversity

Other (10%)

• Other duties as assigned
• Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all.
• Performs other duties as assigned

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