"Instrument Coordinator- Clinical"

This position will be the key point of contact for the Clinical department customers who require sterilization services for re-useable instruments to be conducted by the Inpatient CSPD areas. Key partners will be: CSPD, Clinic leadership and staff, Supply Chain, HLD and CSPD System’s leadership, Accreditation, IPE, and other stakeholders.

Responsible for on boarding and establishing a service level agreement with new customers, to include:

• Aiding customers in the review of instrument IFU’s
• Providing guidance to customers on the procurement of appropriate re-useable instruments
• Coordinating instrument drop-off, pick up times
• Working with Peri-Op Informatics team, on adding clinic instrument trays to instrument tracking software. Will be the primary point of contact for new set creation and will ensure that the new set process flow is followed by all stakeholders (i.e., CSPD, Clinics, Supply Chain, OR Informatics etc.)
• Maintaining updated clinic customer contact logs, instrument inventory lists and IFU’s.

Responsible for communicating instrument inventory changes to CSPD and Clinic staff, and coordinates with CSPD educator on creating SOPs for new/revised processes. Serves, manages, and supports internal and external customers. Serves as the resource for information for employees and customers. Attends huddles and provides updates as needed via verbal and written communication.

• Responsible for working with CSPD educator to educate staff on clinic instrumentation additions, changes in inventory, IFU updates, etc.

Monitors clinic intake process to ensure maximum efficiency and quality standards are met.

• Utilizes strong communication skills, (both verbal and written) to communicate with clinic and CSPD leadership when there is a break in the service level agreement.
• Tracks trends in loss, damage, or other issues as they pertain to clinic instrumentation and will lead process improvement programs to maximize efficiencies. Communicates to Clinic/CSPD leaders the trends and helps implements root cause analysis and leads process improvement projects.
• Responsible for ensuring that instrumentation is available and maintained in optimum working condition.
• Conducts daily walk throughs, reviews low-on shelf reports, and instrument utilization reports. At least once a year, meets with customers to ensure updated IFU’s and instrument inventory lists have been received by CSPD.

Functions at an expert level with re-useable instrumentation. Acts as a resource for staff, regarding the reprocessing methods, parameters, and Joint Commission compliance

• Participates in the orientation of new instrument processors.
• May be required to provide intermittent, supervisory departmental coverage in the absence of a supervisor.
• Responds immediately to resolve instrument related concerns or to satisfy additional instrument needs.

High School Graduate or equivalent. Associates Degree or advanced degree/certification preferred.

Five years of professional experience in the medical field with at least 2 years of experience in instrumentation.

Experience in leading projects, teams, or programs.

Certification through an accredited Sterile Processing Organization such as CBSPD or IAHCSMM (within one year of hire).

40 hours a week/shift schedule will vary

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.