"IT Operations Engineer – CUNY TV (IT Infrastructure Engineer 2) - Provisional"

IT Operations Engineer - CUNY TV (IT Infrastructure Engineer 2) - Provisional

GENERAL DUTIES: This position encompasses professional and responsible highly technical consultative and/or administrative work unique to the design and engineering of complex datacenters, networks and cloud deployments. Under administrative direction of a university IT manager, with broad latitude for independent action or decision, is responsible for the development of comprehensive infrastructure solutions. Engineer and operate mission critical infrastructure and be responsible for the access and protection of sensitive data, systems, and networks. May lead a team or participate in a team in planning, designing, implementing, and maintaining datacenter and cloud operations that includes the management of IT facilities, network, security, telecommunications, servers, storage, and virtualization components.

There are three Levels of this title. Assignment Levels 2 and 3 may oversee multiple projects and supervise employees. This specification describes typical assignments for this title; related duties may be assigned as needed.

To view the complete job description, go to http://www.cuny.edu/about/administration/offices/hr/classified-civil-service/ccsjobs/ and view the Job Description for IT Infrastructure Engineer.

CONTRACT TITLE: IT Infrastructure Engineer

FLSA: Non-exempt

CAMPUS SPECIFIC INFORMATION: CUNY TV, the City University of New York’s television station, has been educating and informing viewers for more than three decades, remaining committed to extending CUNY’s academic mission to offer lifelong learning opportunities to all New Yorkers. Established in 1985, CUNY TV reaches 7.3 million broadcast households in the New York metro area from its studios at the CUNY Graduate Center. CUNY TV is broadcast over the air on channel 25.3 and in the five boroughs via cable channels, Spectrum and Optimum on channel 75, RCN on channel 77 and Verizon FiOS on channel 30.

CUNY-TV is seeking an experienced IT Operations Engineer to join our team. Reporting into the CUNY TV Chief Information Officer, the IT Operations Engineer will play a vital role in developing, designing, and implementing advanced IT infrastructure to support the CUNY TV broadcast environment. This includes maintaining the virtualization, storage, backup, and various monitoring application suites while ensuring compliance with security, privacy, and operational standards. This role also involves collaborating with internal IT teams around CUNY and third-party vendors to deliver robust and scalable technological solutions.

Key duties include, but are not limited to, the following:

• Design, deploy, monitor, and maintain core infrastructure systems, including: Cisco UCS + Dell based VMware 7.x/8.x environment, TigerFS + Seagate + NetApp + Brocade Fibre Channel storage subsystem, Veeam + PresSTORE backups (on-prem Spectra Logic LTO library and S3 compatible cloud), Solarwinds monitoring suite (including NCM and IPAM), APC power and environmental monitoring, Various legacy Dell and HP servers (including iDRAC and iLO)
• Perform systems deployment and administration for both Windows and Linux systems.
• Apply software and system patches, updates and upgrades as needed.
• Maintain disaster recovery (DR) environment, failure/recovery testing.
• Maintain IT Run Book (SOP) documentation.
• Identify and escalate potential system issues or design flaws before they impact performance.
• Ensure all systems adhere to CUNY security and operational policies.
• Assist in drafting technical specifications for the procurement of IT systems and services and evaluate vendor submissions in response to RFPs, RFIs, and bids and provide recommendations.

MINIMUM QUALIFICATIONS: A baccalaureate degree in computer science, engineering or a related field from an accredited college or university and five (5) years of satisfactory full-time experience in the design and engineering of complex datacenters, networks and/or cloud deployments; or a baccalaureate degree from an accredited college or university and six (6) years of satisfactory full-time experience as described; or a high school diploma or its educational equivalent and ten (10) years of satisfactory full-time experience as described; or education and/or experience equivalent. Various substitutions and certifications may apply as detailed in the text.

Assignment Level II or III: Additional experience required as specified.

English Language Proficiency: Demonstrated proficiency in English.

Motor Vehicle Driver License: May be required for some positions.

OTHER QUALIFICATIONS: Preferred: 5+ years of experience in designing, developing, and implementing advanced IT solutions; Ability to work with other IT teams and third party vendors; Strong communication skills; Strong operational understanding of IP networking & security, system monitoring, IP/FiberChannel storage, backup solutions, virtualization solutions, blade/cluster computing solutions; Scripting skills a plus.

COMPENSATION: Level 1: $105,827; Level 2: $115,190

BENEFITS: CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans.

HOW TO APPLY: For full consideration, submit a cover letter and resume online via CUNY's web-based job system.