"Lead Postal Associate"

Lead Postal Associate

Benefits of Working at UNCW: Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach. Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available. Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session. As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service. We also offer an abundance of training and development programs through our Dare to Learn Academy, and the employee assistance program, many of which are offered free of charge.

Recruitment Range: $40,000 - $43,991 The salary range advertised is the designated recruitment range for this classification. Final salary offers will be determined by the candidates education, relevant experience, internal equity alignment, and departmental budgetary parameters.

Vacancy Number: S02795

Competency Level: Advanced

Location of Workplace: Main UNCW Campus

Home Department: Postal Services - 35316

Primary Purpose of Organizational Unit: Postal Services provides a centralized mail service to the UNCW campus community. The University operates a campus mail facility to process all incoming, outgoing, and inter-office mail. Mail is distributed to students, staff and faculty through campus mail center. United States Postal Service contract station is operated on campus to provide mail services to campus and surrounding community

Brief Summary of Work for this Position: The Lead postal associate is to provide guidance to postal team in the absence of the supervisor.

Responsibilities Include:

• Sort incoming and inter-campus mail for delivery and processes outgoing mail for all university operations for accurate and timely dispatch.
• Research unknown staff and student mail for delivery or redirecting.
• Direct deliveries and pickups of mail and parcels to selected mail stops throughout the campus and student pickup locations.
• Comply with transportation and OSHA regulations regarding the safe handling of hazardous material and heavy objects.
• Submit account payment to the U.S. Postal Services for university postage accounts.
• Provide information concerning postal and university regulations via phone and in person in regard to mail related activities during busy and high-volume periods.
• Perform related recordkeeping, including computerized cost center charge-back system, delivery log, chart of accounts and reconciles university account.
• Maintain current knowledge of U.S. Postal and other delivery service regulations.
• Perform routine maintenance on mailing equipment, arranges for repairs from commercial sources as necessary.
• Maintain funds, record, and upload postage for various shipping sources and vendors.
• Process undeliverable mail and redirect to proper disposition.
• Cross-train with all mail clerks and passport employees to serve as backup as needed.
• Maintain campus mailroom supplies & inventory.
• Assist students with mailbox usage and software.
• Maintains a clean and safe workplace.
• Ensure all staff follow safety procedures and use proper lifting techniques to ensure personal health and safety.
• Oversee smart technology usage, maintenance, and training.
• Primary standard mail clerk and processor.
• Perform other related duties as assigned.

Minimum Education and Experience Requirements: High school diploma or equivalency.

Preferred Education, Knowledge, Skills & Experience:

• Knowledge of USPS postal regulations, operation, and resources
• Knowledge in the operation of PC and mail metering and chargeback systems
• Knowledge of safety and security regulations
• Experience working in a supervisory/lead role
• Experience with maintenance of mailing equipment and technology
• Annual certification as passport acceptance agent

Required Certifications or Licensures: Valid NC Driver License

FTE: 1.0 FTE (40 hours per week)

Months Per Year: 12 Months

Work Days: Monday - Friday

Work Hours: 8:00 AM - 5:00 PM

Type of Position: Permanent

Position Number: 1784

Job Posting Date: 03/17/2026

Posting Close Date: 3/31/2026

Number of Openings: Single Incumbent

Special Notes to Applicants: PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the Work History' section before you apply for this position. Applications must be submitted through the online application system to be considered.

This position is being recruited at the Advanced level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

To apply, visit https://jobs.uncw.edu/postings/38838