"Library Student Engagement Officer (Identified)"

Library Student Engagement Officer (Identified)

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locations

Camperdown Campus

time type

Full time

posted on

Posted 8 Days Ago

job requisition id

0147009

• Full-time, continuing position
• Harness your expertise as Student Engagement Officer (Identified)
• Base salary $89,755 + 17% superannuation

About the opportunity

This position has been designated for Aboriginal and Torres Strait Islander people only under the provisions of section 126 of the Anti-Discrimination Act 1977 (NSW) 

The Student Engagement Officer (Identified) provides and promotes high quality client focused service by providing in-person and online advisory and student engagement programs across Library sites with a focus on Aboriginal and Torres Strait Islander experiences to support students and provide access to the information resources and services required to support the learning, teaching and research of the University’s staff and students as well as the community users. 

The Student Engagement Officer (Identified) provides support and guidance to the Student Engagement team to ensure consistent high-quality delivery of client focused engagement and information services. 

The University Library reserves the right to transfer, roster or rotate the location of this position to any of its Library sites based on workloads, professional development, or business needs. 

Your key responsibilities will be to:

• lead on the delivery of high quality client-focused frontline information services
• work with the Manager to develop and deliver high-quality client-focused student engagement services.
• digital literacy to manage and use multiple technologies to provide support for self and clients
• maintain physical collections including returns, shelving and stocktake activities,
• lead on activities to deliver services within a designated Service Group such as Technology, Frontline, Student Experience, Fulfillment and Concert Support
• Act as a mentor and/or encourage other team members to improve and develop individual skills. Utilise skills, knowledge, and experience to mentor Student Engagement Advisors in innovate practices, processes and/or procedures at work.

About you

• holds relevant tertiary qualifications with subsequent relevant experience or an equivalent combination of relevant experience and/or education/training
• hold a working With Children Check
• Identify as Aboriginal or Torres Strait Islander
• demonstrated computer skills in a range of word processing, database, spread sheet and web-based software
• evidence of adopting a positive approach to customer service, taking responsibility for follow up and ensuring that internal and external clients’ needs and expectations are met
• demonstrated ability to demonstrate initiative and attention to detail, including effectively prioritising workload during busy periods
• experience in contributing positively to a team, leading on accomplishing team goals and mentoring other team members as and when required.

Sponsorship / work rights for Australia

You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

This position is designated as involving child-related work. To undertake or remain in this position, you are required to apply for and obtain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012.

EEO statement 

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTQIA+. We welcome applications from candidates from all backgrounds. 

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Platinum Employer. Find out more about our work on diversity and inclusion. 

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. 

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Laura Pierce, Recruitment Operations by email to laura.pierce@sydney.edu.au.

© The University of Sydney

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

Applications Close

Sunday 29 March 2026 11:59 PM