"Library Technician"

Library Technician

• Join a passionate, talented team that supports you to reach your potential
• Located at our Coffs Harbour campus, where rainforest meets the sea
• Secure ongoing role with great conditions and work–life balance

Be Bold. Belong. Be More.At Southern Cross University, we do things differently, and so can you.A career with us is more than you might expect. Yes, it’s about the heart, connectedness and community you’d hope for in a regional university. But there’s also so much more. Our game changing Southern Cross Model brings a deeper, focused learning experience and our research is deeply connected to our regions, making a difference on a global scale. This is your chance to help us build something new and meaningful for our students, our communities and your career. To drive change, make a real impact, and thrive in a place as unique as you.You can be good anywhere. Here, you can be great.Your opportunityJoin our Library Services team, where we foster learning, teaching and research through exceptional client support and access to world-class resources. As a Library Technician (Library Experience), you’ll be part of a collaborative, service-driven team that helps students and staff engage confidently with our physical and digital collections.You will make an impact by:

• Providing friendly and professional frontline support to students and staff, both in person and online
• Applying your technical skills across key service areas, including collection acquisition description and access, document delivery, unit readings, repository management and lending services
• Supporting the maintenance and promotion of library collections, spaces and equipment to create safe and welcoming learning environments
• Using library management systems and digital tools to provide efficient access to resources and enhance user experiences

What you will bringYou’re detail-oriented, curious and passionate about supporting positive learning experiences in an academic environment. You enjoy variety in your work, from customer service and systems support to collaborative problem-solving, and take pride in delivering high-quality, accurate service.To succeed in this role, you will also need:

• Experience in providing client services using library management systems and advanced communication technology skills.
• Excellent attention to detail and accuracy in managing collections, systems and processes
• Strong customer service and communication skills, with the ability to engage confidently with diverse users
• Proven teamwork, negotiation and problem-solving skills, and the ability to work effectively with minimal supervision
• Proven organisational and time management skills, with the ability to adapt to peaks and troughs in workload

It’s not essential, but we’d love it if you have:

• A background in library, TAFE or academic environments
• Eligibility for Library Technician membership with the Australian Library and Information Association (ALIA)

Why Southern Cross UniversitySCU is proudly a regional university, young, small and vibrant. That means you’ll find more exposure, opportunity and ownership - to grow, achieve and build a career that means more. And you’ll do it alongside passionate people and leaders who go the extra mile to help you succeed. A career with us is about more than just work. It’s about place, community and the life you want to live. With three main campuses at the Gold Coast, Coffs Harbour and the Northern Rivers region of NSW, we’re integral to all these wonderful communities. Find your place and be more in this beautiful part of the world.Your opportunity is:

• Full-time, continuing (permanent)
• Located at Coffs Harbour, NSW 2450
• HEW Level 4. The base salary ranges from $75,500 - $ 81,079 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $94,862.

You will enjoy a range of perks designed to support your wellbeing, growth and work-life balance. For more information on our benefits and what it’s like to work at SCU, visit Why work at Southern Cross University?Be more with Southern Cross University todaySouthern Cross University values potential as much as experience. If you do not meet all the listed requirements but are excited about the role and confident you can contribute, we encourage you to apply or reach out for more information.Name:      Steve Langan, Team Leader, Library ExperiencePhone:  07 5589 3077Email:    steve.langan@scu.edu.au 

Applications close 11.30pm AEDT 3 March 2026

Eligible applicants must have Australian or New Zealand citizenship, Australian permanent residency or current working rights in Australia for the entire duration of the appointment. Employer visa sponsorship is not available for this position.Applicants must apply online and attach a CV and cover letter responding to the selection criteria within the position description. Information to support you prepare your application is available on our website.  Southern Cross University celebrates the rich diversity of our regions and international community. We are committed to creating an inclusive workplace that welcomes and values people of all backgrounds. We encourage applications from people of all genders, ethnicities, ages, languages, sexual orientations, and people with disabilities. We are dedicated to providing reasonable adjustments to our recruitment process to ensure every candidate can fully participate. For any support through the recruitment process reach out to jobs@scu.edu.au.

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