Position Summary

Position functions as a Medical Assistant in a high volume specialty practice working with multiple providers within the Department of Neurology. Directs the patient flow while in clinic, obtains and records meaningful use discrete data into the electronic health record, assists with procedures and/or patient care equipment/supplies. Ensures the overall smooth running of the clinical and practice office.

Demonstrates a high commitment to excellence in service and quality through interactions with team members, Neurology faculty, staff, referring physicians, patients and their families while focusing on service culture and continuously striving to align with the Department of Neurology’s mission and vision.

Job Description

Primary Duties & Responsibilities:

Patient Care Duties

• Interacts directly with patients in clinic setting and completes clinical tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications.
• Prepares for office hours by doing tasks, such as obtaining charts, scheduling tests and preparing exam rooms.
• Assists with examinations, procedures and lab tests.
• May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines.
• May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections).

Communication and Documentation

• Directs patient flow, assists with special procedures/treatments and completes requisitions.
• Routes phone messages, patient questions and telephone communications to appropriate personnel.
• Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.
• Completes necessary paperwork and documentation in a timely manner.
• Answers basic questions from patient/family regarding treatments, diagnosis and procedures.
• May complete requisitions/orders per Washington University guidelines.

Equipment and Supplies

• Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.
• Cleans and stocks exam rooms and sterilizes instruments.

Other Functions

• Maintains required HIPAA compliance, maintains skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and Washington University policies.
• Complies with OSHA, state and federal regulatory sources/standards.
• Participates in quality improvement activities to ensure appropriate clinical outcomes.
• Performs other duties as assigned.

Working Conditions:

Job Location/Working Conditions: Normal office environment, Exposure to blood-borne pathogens, Requires protective devices, Patient care setting, Direct patient care setting.

Physical Effort: Typically sitting at desk or table, Typically standing or walking, Typically bending, crouching, or stooping, Occasional lifting (25 lbs. or less).

Equipment: Office equipment, Clinical/diagnostic equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education: High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications: Basic Life Support - American Heart Association, etc. (as listed).

Work Experience: Relevant Experience (3 Years).

More About This Job

Required Qualifications: High school diploma or equivalent high school certification. Registered or Certified Medical Assistant with six months of related work experience. Medical Assistant credentials must be obtained from in-person proctored exams. Basic Life Support certification.

Preferred Qualifications

Education: No additional education beyond what is stated in the Required Qualifications section.

Certifications: No additional certification beyond what is stated in the Required Qualifications section.

Work Experience: Medical Assistant (3 Years), Supervisory (1 Year).

Skills: Anatomy, Communication, Electronic Medical Records (EMR), Interactive Communication, Interpersonal Relationships, Medical Terminology, Physiology, Telephone Communications.

Grade

C07-H

Salary Range

$19.21 - $28.85 / Hourly

Benefits Statement

Personal: Up to 22 days of vacation, 10 recognized holidays, and sick time. Competitive health insurance packages. Free Metro transit U-Pass. Defined contribution (403(b)) Retirement Savings Plan.

Wellness: Wellness challenges, annual health screenings, mental health resources.

Family: 4 weeks of caregiver leave, family care resources, tuition coverage.

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups.