Scheduled Hours

40

Position Summary

Position works either remotely or in an area with no patient contact and provides secretarial support and office services related to routine business, administrative and patient care.

Job Description

Primary Duties & Responsibilities:

Secretarial and Office Support:

• Prepares routine documents, such as correspondence, calendars and presentations.
• Arranges and attends meetings, keeps minutes and distributes to appropriate staff.
• Processes and tracks expense reimbursement for supported staff.
• Maintains memberships, societies, licensures and curriculum vitae.
• Maintains physician calendars and acts as key contact for appointment requests.
• Downloads dictations from digital recording equipment for transcription.
• Provides photocopy and fax services, sorts and distributes mail.

Patient Care Support:

• Schedules patient appointments, answers patient inquiries, routes patient calls and maintains patient record.
• Serves as a liaison between patients, physicians and staff.
• Coordinates with physician(s) and fellows to maintain in-patient rounding and consultation lists.
• Reschedules patient appointments from clinic that have been altered or closed.
• Gathers medical records from referring physicians and hospitals for new patient visits.
• Scans new patient records into office scanning device(s).
• Processes/files documents, as needed.

Other Functions:

• Maintains office supplies.
• Assists students, residents and visitors with orientation and events.
• Serves as back-up for other job functions within the team during peak times, vacation and illnesses.
• Maintains required skills/competencies and participates in in-services, staff programs, continuing education and cross training programs according to established department standards.
• Complies with HIPAA, OSHA, state and federal regulatory sources/standards.
• Participates in quality improvement activities to ensure appropriate clinical outcomes.
• Performs other duties as assigned.

Working Conditions:

Job Location/Working Conditions: Normal office environment. Physical Effort: Typically sitting at desk or table. Repetitive wrist, hand or finger movement. Equipment: Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: No specific certification is required for this position. Work Experience: No specific work experience is required for this position. Skills: Not Applicable. Driver's License: A driver's license is not required for this position.

Preferred Qualifications

Education: No additional education beyond what is stated in the Required Qualifications section. Certifications: No additional certification beyond what is stated in the Required Qualifications section. Work Experience: Secretarial (1 Year), Customer Service (1 Year). Skills: Communication, Computer Literacy, Confidential Data Handling, Decision Making, Medical Offices, Medical Terminology, Microsoft Office, Office Equipment, Organizing, Patient Administration, Working Independently.

Grade

G05-H

Salary Range

$17.03 - $24.61 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.