"Navigator"

Position Summary

Navigate Reconnect supports adults in returning to college to complete a degree they started or enrolling for the first time, and then supports them through degree completion. The full-time Navigator provides navigation support and guidance to adults, from the decision to return to college, through consideration of college choices, assistance with the financial aid process, understanding and solving issues, academic and non-academic, that stand in the way of successful enrollment and degree completion. The Navigator must have a proven record of commitment to promoting student success as a means to improve the economic and civic well-being of individuals and communities.

This position is a remote work from home position that reports directly to the Navigate Reconnect Regional Director. The Reconnect Navigator will be provided a laptop and cell phone for professional use, but the Navigator must work in a physical location in their assigned service area where internet and 4G service is accessible. The position will require occasional travel.

This is an exempt, full time, salaried position. Work hours will include one late evening shift per week, and occasional late evening and weekend events, to accommodate the schedules of adult learners.

The service area for this position is Wayne, Lawrence, Giles, Marshall, Lincoln, Moore, Bedford, Rutherford, Cannon, Coffee, Grundy and Franklin counties, but is subject to change based on program needs.

Responsibilities

• Motivate adults to return to college to complete their education with the support of Navigate Reconnect.
• Provide advising, support, assistance, follow-up, and referrals to Reconnectors (adult learners).
• Provide financial aid assistance to Reconnectors and make referrals, when necessary.
• Utilize client relationship management system in capturing data, advising, monitoring Reconnector progress, as well as managing and monitoring self and team workflow.
• Provide timely reports on services rendered to clients of Navigate Reconnect.
• Participate in college fairs or other outreach events.
• Attend and facilitate coordinated activities with partner organizations, community- based organizations, and partner colleges and universities.
• Conduct some local work-related travel as required (less than 25 percent).
• Be available to work one late evening shift per week, and occasional late evening and weekend events.
• Travel to Central Office (Nashville, TN) twice per year for in-person training and professional development.
• All other duties as assigned.

Minimum Qualifications

• Bachelor (BA, BS, etc.)
• Minimum two years of advising experience and/or case management experience.
• Knowledge of community-based organizations, and organizations in the region related to educational attainment and student success preferred.
• Self-motivated starter, able to work independently while functioning well as part of a team.
• Proven performance based on results and metrics, and close adherence to schedules and commitments.
• Detail oriented.
• Proven ability to work collaboratively and build relationships with various diverse stakeholders.
• Understanding of college admissions, academic advising, transcript analysis, and financial aid as they pertain to adult students. Ability to provide developmental advising to adult students and encourage outcomes-directed solutions.
• Understanding of academic and non-academic issues surrounding adult learners and specifically adult college students.
• Understanding and ability to work with individuals with various values, lifestyles, socioeconomic and ethnic backgrounds.
• Demonstrated excellence in written and verbal communications.
• Facility using Microsoft Office and web platforms.
• Excellent organizational skills.
• Commitment to promoting student success to improve the economic and civic well-being of individuals and communities.

About Us

Austin Peay State University is a four-year public, doctoral-level university, with six colleges and four Chairs of Excellence. The University has an enrollment of over 11,000 students and is located in Clarksville, Tennessee, a community of an estimated 150,287 people located approximately 40 miles northwest of Nashville, TN.

Austin Peay State University is a proud supporter of hiring veterans. We hire veterans with equivalent experiences and pay grades from their military service, rather than requiring or preferring only college degrees. Please visit our website for more information on how veterans can qualify for additional employment opportunities at APSU: https://www.apsu.edu/human-resources/hiring-veterans/.

Austin Peay State University (APSU) prohibits discrimination in all employment, programs, and activities based on race, color, religion, national origin, sex (including pregnancy), disability, age, veteran status, genetic information, or any other legally protected status. For Title IX inquiries or complaints, contact: Chief of Institutional Culture & Title IX Coordinator, LaNeeça R. Williams at williamslr@apsu.edu | 931-221-7690, Browning Building, Room 140, Clarksville, TN 37044. For other non-discrimination concerns, contact: Director of Title VI & VII Compliance, Sheila M. Bryant at bryantsm@apsu.edu | 931-221-7178 or Assistant Director of Accessibility Compliance, Jayme Dunn at dunnj@apsu.edu | 931-221-7160. View APSU's full nondiscrimination policy at Policy 6:001.

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