"Office Assistant, Counseling and Wellness"

Position Summary

This position supports the strategic operation of FCC Live Well to provide accessible mental health and wellness support to FCC students. This role plays a critical part in ensuring smooth office operations, facilitating direct support for students, assisting counselors, and enhancing outreach and wellness programming. Given the high demand for mental health support and the importance of wellness initiatives on campus, this position ensures reliable, comprehensive service to students, faculty, and staff.

Essential Duties and Responsibilities

The following are the functions essential to performing this job:

1. Serve as a confidential assistant to the Director of Student Wellness and Support.
2. Assist in managing and deescalating mental health crises by monitoring students and supporting counselors during high-need moments, helping to ensure a safe, supportive environment.
3. Oversee appointment scheduling for counselors, ensuring efficient access to counseling services and support for students seeking immediate assistance.
4. Act as a key point of contact in the office, helping students navigate resources, policies, and expectations within the FCC Live Well space.
5. Maintain inventory and handle procurement for all FCC Live Well supplies to ensure uninterrupted operations.
6. Assist with data entry and tracking for outreach events, appointments, and wellness programming to monitor engagement and report on program effectiveness.
7. Actively support planning, coordination, and execution of wellness events, workshops, and information sessions, including logistics, promotions, and follow-up.
8. Maintain a high level of confidentiality for all interactions, documentation, and student records per college, HIPAA and FERPA policies.
9. Work closely with counselors and support staff to optimize wellness programming, create a welcoming atmosphere, and proactively address emerging needs.
10. Assist with basic case management support by tracking referrals, maintaining follow-up logs, and coordinating non-clinical wellness resources in collaboration with the FCC Live Well team.
11. Provide additional support for special projects and other departmental needs as requested.

Salary

$17.59 - $19.35 hourly

About Frederick Community College

Frederick Community College (FCC) is a public college accredited by the Middle States Commission on Higher Education (MSCHE). FCC is distinguished by its quality and affordability, making it attainable and valuable for local students. Accredited programs, comprehensive instruction, and affordable costs of attendance have made FCC the learning destination for more than 200,000 students since 1957.