PBX Operator-Communications-Fulltime-Nights

Who We Are

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.

To learn more about UCI Health, visit www.ucihealth.org.

Your Role on the Team

Position Summary:

PBX Operator's responsibilities include the timely answering of incoming telephone calls and proper routing of telephone communications. The PBX Operator is to display courtesy and use excellent Customer Service standards with all patients, staff, visitors, and physicians. The PBX Operator will work in a cooperative manner to fulfill the goals of the Department and the Hospital.

What It Takes to be Successful

Required Qualifications:

• High School diploma or equivalent

Preferred Qualifications:

• Previous PBX/Communications experience
• Customer Services experience
• Computer and typing skills

Physical Requirements:

• Hearing and Visual acuity
• Manual dexterity to perform keyboard functions
• Ability to push wheelchairs
• Ability to lift 25 pounds

Total Rewards

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.