Position Summary

Responsible for providing support in assisting with student’s needs. The support areas may include, but not limited to an introduction to the campus resources, goal setting, and academic planning. Some assignments will be directly in serving first generation Federal Pell Grant recipients and students with disabilities.

Required Knowledge, Skills and Abilities

• Possess oral and written communication skills to deal effectively with a wide variety of individuals within the Dallas College community network.
• Ability to work with at-risk students tutoring in an open lab/self-paced setting.
• Ability to provide quality customer service.

Key Responsibilities

• Answers routine questions: process forms according to departmental requirements (i.e. progress reports, timesheets, etc.).
• Provides information and assists students with career planning assessment tools, such as but no limited to, SIGI and DISCOVER.
• Plans and schedules activities for student(s) with direct instructions and assistance of supervisor.
• Utilizes the computer to present information to include, but not limited to E-connect, internet searches for college and university information, and financial aid resource with providing guidance and direction to student(s).
• Refer students to supervisor for advanced assistance.
• Assists students in creating a customized course selection guide and academic action plan.
• Completes required Dallas College Professional Development training hours per academic year.
• Performs other duties as assigned.

Physical Requirements

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

Minimum Qualifications

• Graduation from high school or equivalent.
• Must have attended at least two (2) semesters at a Dallas College and hold a GPA of 3.0.
• A valid Texas driver’s license is required due to travel throughout the Dallas College area locations.
• Official transcripts will be required as proof of completion of two semesters and GPA to confirm requirements.
• Bilingual or multilingual skills preferred.

*** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable attendance.

Responsible for providing support and assisting with the needs of student visitors to the STEM Resource Center. Key responsibilities will include:

• Serve as the first point of contact for STEM Center visitors to answer questions and direct them to appropriate resources
• Support STEM Center events and activities, including research experiences and bootcamps
• Offering tutoring for STEM courses (based on courses the candidate has successfully completed. Subjects in high demand: MATH (all), CHEM 1411, COSC, PHYS 2425, ENGR 2301
• Maintain STEM Center informational materials and assist with the development of additional resources for STEM students
• Assist STEM Center staff with outreach activities such as Student Life events, Center tours, etc.
• Spread awareness about STEM Center services and activities with the campus community

This is a grant-funded position and continuation of the role is contingent upon continued grant funding.

Applications Deadline: September 19, 2025